Casual Food & Beverage Operative

DoubleTree by Hilton Southampton; Southampton; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Food & Beverage Discounts

Learning & Progression

Friends & Family Rates

Employee Assistance Program

Leisure Club access

Long Service Awards

Recognition Awards

Refer a Friend Bonus

Annual Social Events

Free Parking

Staff Meals on duty

Uniform provided

Job summary

DoubleTree by Hilton Southampton is seeking a Casual Food & Beverage Operative to join our hospitality team. You will work in a fast-paced environment delivering friendly, professional service to our guests in the hotel dining outlets.

The role requires evening and weekend work with shifts that vary according to business levels. Prior F&B experience is welcome but not essential; training will be provided to help you thrive in a busy hotel setting.

Qualifications

• Team player with a positive attitude and focus on guest satisfaction.
• Confident communicator capable of engaging with guests and colleagues.
• Resilient and hardworking in a fast-paced hospitality environment.
• Passion for delivering excellent customer service.
• Experience in a busy Food & Beverage operation is helpful but not essential.

Responsibilities

• To be totally customer focused by delivering excellent service with a friendly approach.
• Assist with guest service, ensuring efficient, professional service at all times.
• Evening and weekend work; shifts vary with business levels.

Skills

Team Player

Confident Communicator

Resilient

Hardworking

Customer Service

Job description

Job Ref: AM15740

Branch: Doubletree by Hilton Southampton

Location: Doubletree by Hilton Southampton, Southampton

Salary/Benefits: Competitive Salary

Contract type: Casual

Hours: Full Time

Closing date: 27/09/2026

We have an exciting opportunity for a Casual Food & Beverage Operative to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of hospitality, this is the job for you!

The Person

• Team Player
• Confident Communicator
• Resilient and Hardworking
• Passion for Excellent Customer Service
• Experience in a Busy Food and Beverage operation ideal but not essential

The Role

• To be totally customer focused by consistently delivering excellent customer service with an informed, friendly and effective approach.
• To assist with the service of our guests, thus ensuring all guests receive efficient, professional service at all times and exceeding their expectations.
• The role will require evening & weekend work and shifts will vary depending on the level of business.

The Benefits

• Amazing discounts on food, drink and accommodation throughout the group
• Huge opportunities for Learning, Development and Progression
• Excellent rates for friends and family
• Employee Assistance Program
• Free use of the Leisure Club where applicable
• Long Service Awards
• Recognition Awards
• Refer a Friend Bonus
• Annual Social Events
• Free Parking where applicable
• Staff Meals on duty
• Uniform provided

This Hotel is proudly managed by Klarent Hospitality.

We pride ourselves on Inspiring Leadership, Respect for our People, Commitment to Diversity & Inclusion and Encouraging Friendly Work Environments.

Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.

To find out more, visit https://www.klarenthospitality.com.

Located just outside the city centre, minutes from the M3 and M27 motorways, DoubleTree by Hilton Southampton offers easy access to plenty of activities. Set sail on a cruise from Southampton docks, take the family for a fun day out at Paultons Park or visit Marwell Zoo. We are just minutes from Southampton Airport and two large train stations, making getting around the city easy. Take in the fresh country air when you visit the beautiful New Forest from your base in Southampton, the closest city to the forest.

Savor a DoubleTree chocolate chip cookie upon arrival and settle into your modern guest room or suite. All rooms feature a 32-inch LCD TV and WiFi access. Our suites provide extra space, a seating area, coffee machine and a later check-out time. Upgrade to a Deluxe Room to enjoy additional amenities such as fluffy bathrobes and slippers, a welcome plate and a one-hour extended checkout.

Set on a hill, our hotel is located over five floors and features modern decor throughout. We are nestled among a woodland backdrop, providing wonderful views and photo opportunities for weddings and special events. Keep up your fitness routine in the 24-hour fitness center or simply relax on the terrace of our restaurant, Bracken Place, and take in the garden view. The cosy bar also offers the perfect spot to unwind with comfy sofas and a large screen TV.