Casual F&B Server — 5-Star Luxury Hotel

Sheraton Hotels & Resorts; City of Edinburgh; On-site; GBP 16,000 - 23,000; Part time

Job summary

Sheraton Grand Hotel & Spa in Edinburgh is seeking a Casual F&B Server to join our restaurant team. You will work across the One Square Restaurant, covering breakfast, evenings and weekends, as part of a multi-skilled Food & Beverage team. The role is part-time and onsite at 1 Festival Square.

We welcome candidates with 2+ years in luxury five-star hospitality, excellent English, and a polished appearance. Knowledge of booking systems such as OpenTable and Outlook is advantageous.

Qualifications

• F&B service experience is required.
• 2 years in a customer-facing role within a luxury five-star environment is preferred.
• Excellent written and spoken English.
• Flexible and adaptable working hours.
• Impeccable personal presentation.
• Knowledge of booking systems such as OpenTable.
• Knowledge of Outlook is essential.
• Good telephone manner.

Responsibilities

• Provide excellent guest service by identifying guest needs and acting promptly and confidently.
• Work across all Food & Beverage areas to maintain high standards.
• Liaise and communicate effectively with all departments for seamless information flow.
• Be fully conversant with restaurant policies and procedures.
• Assist Manager and Lead Servers in on-the-job training and coaching of new staff.

Skills

F&B service

English proficiency

OpenTable knowledge

Outlook proficiency

Telephone manners

Tools

OpenTable

Outlook

Job description

Sheraton Grand Hotel & Spa in Edinburgh is seeking a Casual F&B Server to join our restaurant team. You will work across the One Square Restaurant, covering breakfast, evenings and weekends, as part of a multi-skilled Food & Beverage team. The role is part-time and onsite at 1 Festival Square.

We welcome candidates with 2+ years in luxury five-star hospitality, excellent English, and a polished appearance. Knowledge of booking systems such as OpenTable and Outlook is advantageous.