Casual F&B Attendant

TN United Kingdom; London; On-site; GBP 60,000 - 80,000; Part time

Job summary

Join a vibrant and award-winning team as a Casual F&B Attendant at a renowned hotel in London. This role offers the opportunity to work in a fun environment where personal development is encouraged. You'll play a key part in delivering exceptional service to guests, ensuring their experience is memorable. With flexible hours and a range of fabulous benefits, including discounts and a supportive team culture, this position is perfect for those who thrive in a dynamic setting and love to bring joy to others. If you have a passion for hospitality and a positive attitude, we want you on our team!

Benefits

Pension scheme with company contributions

50% discount in all restaurants and Spas

Employee Assistance Programme

Complimentary laundry

Free meals on duty

Recommend a Friend incentive

Employee recognition schemes

Social Committee events

Qualifications

• Passion for delivering five-star service and creating memorable experiences.
• Ability to work well in a team and maintain a positive attitude.

Responsibilities

• Greet and serve guests with food and beverages.
• Assist in set-up for events and monitor service quality.
• Demonstrate the hotel's values at every service point.

Skills

Customer Service

Teamwork

Attention to Detail

Job description

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Are you the type of person that gets out of bed on the right side every day? If so, we would like you to come and join us as a Casual F&B Attendant at the Royal Lancaster London, where we encourage your personal development and growth. We are located next to Lancaster Gate tube station, and a short distance from Paddington, Bayswater, and Marble Arch stations.

Some of our fabulous benefits you will enjoy as a Casual F&B Attendant are:

Salary: £11.74 per hour + service charge

• Pension scheme with company contributions
• 50% discount in all our restaurants and Spas across our properties
• Team member and Friends & Family rates across our properties
• Employee Assistance Programme - 24/7 online GP, mental health support, and virtual wellbeing
• Complimentary laundry
• Free meals on duty
• Recommend a Friend incentive
• Employee recognition schemes and Social Committee events including gala dinners and much more!

We are currently looking for a passionate Casual F&B Attendant to join our Events Department on a casual basis, with an immediate start, to deliver memorable moments and five-star service to our guests and each other. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences.

As a Casual F&B Attendant, your main duties and expectations include:

• Being in correct uniform and ready to work at least 15 minutes before the shift begins.
• Assisting during set-up of rooms, lunches, dinners, and bars.
• Greeting and receiving guests during drinks receptions, bar service, and table service.
• Serving food and beverages to guests.
• Monitoring the quality of food and beverage service to ensure high standards.
• Demonstrating our ‘We Always Care’ values at every service point.

You will work hours according to your availability and business needs; simply notify your manager to schedule your shifts accordingly.

We are …

• One of the happiest hotels in London
• Hoteliers’ Charter Approved
• Preferred Hotels & Resorts member

We are more concerned with what’s in the glass, not whether it’s half full or empty. If you think this Casual F&B Attendant role is for you, come pour some happiness into your life by joining our award-winning family today!

All applicants must be legally eligible to work in the UK