Casual F&B Assistant

Delta-Hotels-By-Marriott-Waltham-Abbey; Epping Forest; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Free Meals on Duty

Uniform Provided

Pension Scheme

Employee Assistance Programme

Career Development

Training and Development

Job summary

Delta Hotels by Marriott Waltham Abbey is seeking a Casual Food & Beverage Assistant to join our welcoming team. You will take guests' orders, upsell where appropriate and help ensure swift, friendly service across restaurant, bar, room service and event operations.

We value wellbeing and development, offering free meals on duty, a supplied uniform, pension, an Employee Assistance Programme, and opportunities for internal transfers within Marriott's global network.

Responsibilities

• Take guests' food and beverage orders, making recommendations on menu items and taking opportunities to upsell where appropriate
• Ensure that all customers enjoy quick and efficient service, and check with them that the meal is meeting their expectations
• Ensure that the restaurant is set up and ready for each service period
• Take responsibility for ensuring the overall cleanliness of the restaurant and buffet area, as well as the kitchen and potentially the bar area
• Working in all areas of Food & Beverage including restaurant, bar, room service and event operations

Skills

Guest service

Upselling

Communication

Teamwork

Job description

Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.

We are currently looking for a Casual Food & Beverage Assistant to join the team at the Delta Hotels by Marriott Waltham Abbey.

What's in it for you:

• Free Meals on Duty:Enjoy complimentary meals while at work
• Uniform Provided:A professional uniform is supplied for all associates
• Pension Scheme:Participation in The People's Pension
• Employee Assistance Programme:Free and confidential support for various challenges, including financial advice, stress and health issues
• Career Development:Opportunities for career growth and internal transfers within Marriott's global network
• Training and Development:Access to training programs to enhance your skills and advance your career

Responsibilities:

• Take guests' food and beverage orders, making recommendations on menu items and taking opportunities to upsell where appropriate
• Ensure that all customers enjoy quick and efficient service, and check with them that the meal is meeting their expectations
• Ensure that the restaurant is set up and ready for each service period
• Take responsibility for ensuring the overall cleanliness of the restaurant and buffet area, as well as the kitchen and potentially the bar area
• Working in all areas of Food & Beverage including restaurant, bar, room service and event operations

Safety and Company Policies:

• Follow all company and safety and security policies and procedures
• Report maintenance needs, accidents, injuries and unsafe work conditions to the manager
• Complete safety training and certifications
• Ensure uniform and personal appearance are clean and professional
• Maintain confidentiality of proprietary information
• Communicate with others using clear and professional language
• Develop and maintain positive working relationships with others
• Support the team to reach common goals
• Listen and respond appropriately to the concerns of other employees
• Ensure adherence to quality expectations and standards

Note: This above description is not intended to establish a total definition of the job, but an outline of the duties