Casual F&B Assistant

Marriott Leicester; England; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Free Meals on Duty

Uniform Provided

Pension Scheme

Employee Assistance Programme

Training and Development

Job summary

Marriott Leicester is seeking a dedicated F&B Assistant to join our hospitality team. You will work across all hotel venues, delivering floor service, bartending, barista and hosting duties, while supporting banqueting setups and room arrangements.

You will uphold hygiene standards and contribute to guest satisfaction through proactive service. As part of a dynamic team, you will learn and develop within a globally renowned brand, with opportunities for personal and professional growth and

Responsibilities

• Lead by example with a positive attitude, grooming, body language and tone; F&B Assistant role across all hotel venues and service types.
• Multitask between floor service, bartending, barista, hosting, banqueting service and room setups as needed and directed by supervisors.
• Adhere to cleaning, sanitising and equipment handling guidelines to ensure hygiene and safety.
• Assist management and colleagues with guest enquiries, reservations, group enquiries and revenue-generating activities.
• Foster harmonious collaboration with culinary and back-of-house teams to exceed guest expectations.
• Maintain cleanliness and hygiene of all F&B areas at all times and model best practices.

Job description

Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.

What is in it for you:

In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:

• Free Meals on Duty: Enjoy complimentary meals while at work.
• Uniform Provided: A professional uniform is supplied for all employees.
• Pension Scheme: Participation in The People's Pension.
• Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
• Training and Development: Access to training programs to enhance your skills and advance your career.

Responsibilities:

Here's what your journey with us entails:

• Lead by example with brilliant positive attitude, grooming standard, body language and tone need to be positive, supportive and on brand at all times. The role of F&B Assistant is multi-functional, which is based across all venue and types of service delivery in the hotel.
• A F&B worker will multitask between undertaking floor service, bartending, barista, hosting, banqueting service and banqueting rooms setups on any given day and in any outlet as required and as directed by supervisors or managers.
• You must adhere to all guidelines provided in relation to cleaning, sanitising and returning to usage of all tables, chairs and equipment to ensure compliance with company guidelines. In addition, you must be fluent with correct food handling and service procedures relating to food hygiene, health, safety and allergy awareness.
• As a F&B worker, your role will also include assisting management and your supervisors & associates with answering guest enquiries for reservations, taking and positively converting groups enquiries and any additional sales/revenue generating activities and general administration to ensure the effective running of the F&B department.
• As a F&B worker, your role will also include creating a harmonious relationship with the culinary and back of house teams and assisting them where necessary in order to ensure that we are exceeding guest expectations with every visit.
• You're expected to maintain the cleanliness and hygiene of all F&B areas at all times and advocate this as best practice.

Safety and Company Policies:

• Follow all company and safety and security policies and procedures.
• Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.
• Complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information.
• Communicate with others using clear and professional language.
• Develop and maintain positive working relationships with others.
• Support the team to reach common goals.
• Listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards.

Note: This above description is not intended to establish a total definition of the job, but an outline of the duties.

Compensation: Competitive salary