Casual Events Assistant

Thomas Franks Ltd; Taunton; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Wider wallet scheme

Volunteers leave

Enhanced maternity, paternity and adop

Cycle to work

Recommend a friend bonus

Unrivalled individual training and dev

Apprenticeship programme

Team & company social events

Employee assistance programme

Workplace pension

Excellent career progression

Job summary

Thomas Franks Ltd in Taunton is seeking a customer-focused casual events assistant to join our team at client locations. You will help set up event spaces, guide attendees, and provide general assistance.

You will work with a friendly events crew, follow safety protocols, and be ready to take on different roles during events. The role is casual, with opportunities to develop skills and contribute to successful events.

Qualifications

• Right to work in the UK is required.
• Experience in customer service or food preparation preferred.
• Health and safety awareness is important.
• Basic English communication and reading skills.

Responsibilities

• Assist in setup of event spaces and seating.
• Guide attendees and respond to basic questions.
• Assist with post-event cleanup and venue reset.
• Work with other staff and follow instructions.
• Be prepared to take on various roles during events.

Skills

Customer service

Teamwork

Punctuality

Heavy lifting

English proficiency

Role flexibility

Education

Health & Food Hygiene Level 2

Job description

We are looking for a customer focused casual events assistant to join our team at one of our prestigious client locations in Taunton. Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.

• Assist in the setup of event spaces, including arranging seating, setting up equipment, and preparing the venue for the event.
• Provide assistance to event attendees, including guiding them to their seats, answering basic questions, and offering general help.
• After events, participate in cleanup activities, which may include clearing tables, removing debris, and restoring the venue to its original condition.
• Work collaboratively with other event staff, following instructions and contributing to the overall success of the event.
• Perform assigned tasks effectively and efficiently, adhering to safety guidelines and event protocols.
• Be prepared to take on various roles or assist in different areas of event operations as needed.
  Willingness to work on a casual basis, to support event operations.
• Reliable and punctual, arriving on time for assigned shifts.
• Capable of handling tasks that may involve heavy lifting ,and standing for extended periods.
• Ability to work well as part of a team, following instructions and collaborating effectively with colleagues.
• Basic communication skills to understand and carry out tasks and follow instructions from supervisors.
• Willingness to take on various roles and responsibilities as needed during events.
• A customer-friendly attitude and a willingness to assist event attendees as required.
• Ideally Holds Health Safety Level & Food Hygiene Level 2 Certificates.

Knowledge / competencies:

• Ability to demonstrate reasonable / good understanding and use of verbal English.
• Ability to demonstrate reasonable / good standard of written English and reading skills.
• Similar experience of customer and / or food preparation environment is preferred.

Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.

All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.

Diversity and Inclusion at Thomas Franks We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.

• Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
• Volunteers leave - up to one day per year.
• Enhanced maternity, paternity and adoptive leave.
• Cycle to work scheme.
• Recommend a friend bonus.
• Unrivalled individual training and development.
• Well established apprenticeship programme.
• Team & company social events.
• Employee assistance programme.
• Workplace pension.
• Excellent career progression within a leading independent contract caterer.