Casual Event Day Customer Service Representative – Allianz Stadium

England Rugby; Greater London; Vor Ort; GBP 12.000 - 18.000; Teilzeit

Benefits dieser Stelle

Full training

Uniform provided

Hot meal provided

Zusammenfassung

England Rugby is seeking enthusiastic and outgoing people to join its Customer Service team as the face of Allianz Stadium on event days. You will be the first point of contact for spectators, directing them and providing helpful information to ensure a memorable experience.

Based on the Allianz Stadium grounds near Twickenham, these casual roles involve weekend and event-focused shifts, with full training and a uniform provided to help you deliver outstanding service across around 20 events

Qualifikationen

• Good customer service skills.
• The ability to communicate effectively.
• Enthusiastic and outgoing.

Aufgaben

• Welcome spectators as they arrive at the stadium.
• Give directions and helpful information.
• Help create an enjoyable experience for every visitor.

Kenntnisse

Customer service

Effective communication

Enthusiastic and outgoing

Jobbeschreibung

England Rugby is looking for enthusiastic and outgoing people to join its Customer Service team as the face of Allianz Stadium on event days.

The Role

Allianz Stadium is the home of England Rugby, the headquarters of the Rugby Football Union (RFU) and one of the foremost sports and concert venues in the UK and Europe, with a capacity of 82,000.

Working on the outskirts of the stadium, you will be the first point of contact for spectators as they arrive, directing them and providing helpful information so everyone has an enjoyable and memorable experience.

Key Responsibilities

• Welcome spectators as they arrive at the stadium
• Give directions and helpful information
• Help create an enjoyable experience for every visitor

About You

• Good customer service skills
• The ability to communicate effectively
• Enthusiastic and outgoing

Key Details

• Location: Allianz Stadium, Twickenham
• Contract: Casual
• Commitment: The majority of around 20 events a year, mostly at weekends
• Shifts: 8–12 hours a day; a hot meal is provided
• Full training and uniform provided
• Closing date: 6 November 2026