Casual Cultural Services Assistant: Libraries & Museums

Stockport Council; Stockport; On-site; GBP 18,000 - 19,000; Part time

Job summary

Stockport Council is recruiting Casual Libraries, Museums and Stockroom Assistants to provide supportive, customer-focused services across our cultural locations. The role is offered on a casual, as-and-when-required basis to maintain service delivery at libraries, museums and Stockroom.

Responsibilities include welcoming residents, handling enquiries, lending materials and supporting events and tours. You will work across sites, be flexible, and contribute to learning activities for diverse

Qualifications

• Experience delivering friendly, customer-focused service.
• Ability to handle cash and electronic payments accurately.
• Comfort using computer systems and learning new software.

Responsibilities

• Provide warm, welcoming service to residents in person, by phone and digitally.
• Respond to enquiries and signpost to services, events and information.
• Issue, renew and return library materials using the Library Management System.
• Assist with tours, learning sessions, events and activities for diverse audiences.
• Promote cultural, creative and learning activities across service areas.
• Collaborate with colleagues across libraries, museums and Stockroom services.

Skills

Customer service

Cash handling

IT literacy

Teamwork

Adaptability

Tools

Library Management System

Job description

Stockport Council is recruiting Casual Libraries, Museums and Stockroom Assistants to provide supportive, customer-focused services across our cultural locations. The role is offered on a casual, as-and-when-required basis to maintain service delivery at libraries, museums and Stockroom.

Responsibilities include welcoming residents, handling enquiries, lending materials and supporting events and tours. You will work across sites, be flexible, and contribute to learning activities for diverse