Castle‑Inspired Housekeeping: Detail‑Driven Guest Experience

Dalhousie Castle Limited; Bonnyrigg; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Pension Scheme

Discounted Hotel Stays across our 7H |

Discounted Food and Beverage acrossour

Job summary

Dalhousie Castle Hotel is a historic castle hotel near Edinburgh, inviting guests to experience over 800 years of history with warm Scottish hospitality. We are expanding the team and seek a Housekeeping Team Member to help present guest rooms and public areas to the highest standards.

The role suits someone who takes pride in high standards, supports a friendly hotel team, and can work independently or with others in a busy environment.

Qualifications

• Previous housekeeping or hotel experience would be beneficial, but not essential.
• We are more interested in finding someone with the right attitude, reliability and attention to detail, as full training can be provided.

Responsibilities

• Cleaning and preparing guest bedrooms and bathrooms to a consistently high standard
• Making beds and replenishing bedroom linen, towels and guest amenities
• Servicing occupied bedrooms during guests' stays
• Ensuring bedrooms are fully presented and ready before guest arrival
• Maintaining excellent cleanliness and presentation throughout public areas
• Replenishing housekeeping cupboards and supplies
• Reporting maintenance issues, damage or anything that may negatively affect the guest experience
• Identifying and reporting lost property in line with hotel procedures
• Working closely with Reception and the wider hotel team to respond to guest requests
• Helping ensure corridors, housekeeping areas and equipment remain clean, organised and presentable
• Taking ownership of standards and identifying anything that could be improved before a guest has the opportunity to notice it

Job description

Dalhousie Castle Hotel is a historic castle hotel near Edinburgh, inviting guests to experience over 800 years of history with warm Scottish hospitality. We are expanding the team and seek a Housekeeping Team Member to help present guest rooms and public areas to the highest standards.

The role suits someone who takes pride in high standards, supports a friendly hotel team, and can work independently or with others in a busy environment.