Cashier Elephant and Castle Store

Ria; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in the money transfer sector is seeking a dedicated Cashier for their Elephant and Castle Store. This role requires a customer-focused individual who thrives in a dynamic environment, providing excellent service to a diverse clientele. As part of a friendly retail team, you will engage directly with customers, process transactions, and resolve any inquiries or issues that arise. Your positive attitude and strong communication skills will be vital in creating a welcoming atmosphere and ensuring customer satisfaction. If you are passionate about delivering exceptional service and enjoy working with people, this opportunity is perfect for you.

Qualifications

• Experience in cash handling and customer service is highly preferred.
• Ability to work flexible schedules, including weekends.

Responsibilities

• Interact with customers to process money transfers and currency transactions.
• Assist customers with inquiries and resolve issues effectively.

Skills

Customer Service Skills

Communication Skills

Problem-Solving

Cash Handling

Flexibility

Education

Valid Work Permit

Tools

MS Word

MS Excel

Job description

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Description
Our friendly Retail team is looking for a new team member! If you enjoy working in a customer-focused environment and are driven by providing excellent customer services within a diverse team, then this is the role for you.

Ria is a leading money transfer company that provides fast and secure international transfers of funds for businesses and individuals. Our Retail team is committed to providing the most trustworthy, easy, and pleasant experiences for our customers.

You will be joining a friendly team where you will contribute towards the dynamics and success of the store. You will need to have great communication skills when dealing with our diverse customer base by displaying friendliness, a positive attitude, resolving problems, and confidence in handling our customers’ money in a fast-paced environment.

What You Will Do On Daily Basis

• Interact with customers face to face to receive and process all of Ria’s products such as money transfers, money orders, selling and buying foreign currency.
• Accurately verify or enter the customer’s information on our systems.
• Courteously assist customers with various inquiries such as questions about our services, service cancellations, or other Ria locations.
• Recognise problems, issues, or complaints during queries and propose solutions or escalate to the management team.
• Keep up to date with Ria’s products, services, and policies.
• Balance your cash register and prepare cash for bank deposit.
• Prepare your daily transactions record.
• Perform other duties as assigned or requested by your colleagues and superiors.

What We Will Look For You To Have

• Ability to work flexible schedules, including weekends.
• Some computer knowledge with the ability to use MS Word and Excel.
• Cash handling experience is highly preferred.
• Strong customer service skills.
• A valid work permit is a must.
• Your positive attitude and effective communication skills will be essential to work alongside your team members and create outstanding services for the customers.

For this particular role, we would prefer to consider candidates who speak (Spanish, Portuguese)

Seniority level

Entry level

Employment type

Full-time

Job function

Other