Birmingham
On-site
GBP 10,000 - 40,000
Part time
30+ days ago
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Job summary
An established industry player is seeking enthusiastic team members to join their vibrant environment in Birmingham. This role involves engaging with customers, processing orders, and ensuring a clean and organized space. You'll have the opportunity to enhance your customer service skills while promoting exciting race packages and menu specials. If you enjoy working in a fast-paced setting and have a passion for providing exceptional service, this position is perfect for you. Join a dynamic team where your contributions will make a significant impact on customer experiences and satisfaction.
Qualifications
- Must be at least 16 years of age.
- Ability to lift/push/pull heavy objects safely.
Responsibilities
- Greet customers and process orders at the cash register.
- Maintain cleanliness and organization of the paddock lounge.
- Coordinate and schedule races efficiently.
Skills
Customer Service Skills
Cash Handling
Food Preparation
Communication Skills
Sales Skills
Education
High School Diploma or Equivalent
- Greet customers as they arrive and process their orders through the cash register.
- Respond to customer inquiries and complaints in person and/or over the phone in a friendly and professional manner.
- Manage credit card transactions accurately and efficiently.
- Maintain accurate records of all cash transactions and reconcile cash register at the end of each shift.
- Take orders, prepare food, and ensure timely delivery to customers.
- Keep the paddock lounge clean and organised at all times, including stocking, sweeping, mopping, and wiping down surfaces.
- Coordinate and schedule races precisely and efficiently.
- Upsell menu items and promote specials to increase sales.
- Promote and sell race packages to customers, earning commission based on cashier percentages.
- Assist with other duties as assigned.
Job Requirements:
- Must be at least 16 years of age.
- Must be able to safely lift/push/pull heavy objects on an ongoing basis.
- Must be able to work weekends and evenings.