Cashier

Rank Group; Cardiff; On-site; GBP 12,000 - 18,000; Full time

Job summary

Rank Group is seeking a Cashier to manage transactions quickly and accurately, ensuring the cash desk balances while maintaining high confidentiality and delivering first-class customer service. You will work with a supportive team and have the opportunity to progress toward Head Cashier in a 24/7 casino environment.

Excellent numerical accuracy and strong social skills are essential to interact with customers, management, and colleagues.

Qualifications

• Attention to detail and high numerical accuracy for handling chips and cash, ensures the cash desk balances.
• Understanding of legislation relating to the cash desk and its application, sufficient to pass a cash desk competency test.
• Great social and communication skills to deal with customer needs and interact with management and team members.

Responsibilities

• Manage transactions quickly and efficiently to keep the cash desk operating smoothly.
• Maintain customer confidentiality and provide first-class customer service with integrity.
• Be part of a supportive team with opportunities to progress toward Head Cashier.
• Role operates 24/7 and requires flexibility for night shifts and weekends.

Skills

Attention to detail

Numerical accuracy

Cash handling

Compliance knowledge

Customer service

Communication skills

Flexibility

Team collaboration

Job description

Are you good with numbers and have a keen eye for detail?

As a Cashier, you’ll be managing transactions quickly & efficiently, ensuring the cash desk operation runs smoothly – allowing the customer to make the most of their gaming experience.

Maintaining customer confidentiality is vital in this role, alongside providing a first–class customer service which means you’ll need high integrity along with great emotional intelligence and social skills.

You’ll work alongside a supportive team, and we’ll help you gain the skills you’ll need to level up to Head Cashier.

Skills and Experience Needed:

• Attention to detail and high numerical accuracy as you’ll be responsible for the handling of chips and cash - ensuring the cash desk always balances.
• An understanding of the legislation relating to the cash desk and its application, sufficient to pass a cash desk competency test.
• Great social skills and communication skills to deal efficiently with customer needs and to interact with management and other team members.

Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.

Candidates must be 18 years of age or older and have the legal right to work in the UK.