Cashier

TN United Kingdom; Cardiff; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a detail-oriented Cashier to join their dynamic team. This role is pivotal in managing cash desk operations, ensuring smooth transactions while maintaining high standards of customer service. With a focus on accuracy and confidentiality, you’ll play a key role in enhancing the gaming experience for customers. The company is committed to supporting your growth, offering opportunities to develop your skills and advance to Head Cashier. Join a vibrant workplace where your contributions will be valued and celebrated.

Qualifications

• Keen eye for detail and high numerical accuracy essential for cash handling.
• Understanding of cash desk legislation and ability to pass competency tests.

Responsibilities

• Manage transactions quickly and efficiently at the cash desk.
• Ensure customer confidentiality and provide first-class service.

Skills

Attention to detail

Numerical accuracy

Social skills

Communication skills

Emotional intelligence

Job description

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At Grosvenor Casinos, we're committed to becoming the UK's most loved casino group. Our venues are more than just places to play - they're community hubs where people can relax, socialise, and enjoy a safe and welcoming environment. With a diverse range of games, top-notch entertainment, and a fantastic selection of food and drinks, we're here to excite and entertain!

As we embark on an exciting period of growth, there's never been a better time to join our team. We’re committed to customer excellence and ensuring not only our customers, but our colleagues are at the heart of everything we do. It's a great time to be part of Grosvenor Casinos as we continue to expand, innovate, and create memorable experiences for everyone.

Job Description

Are you good with numbers and have a keen eye for detail?

As a Cashier at Grosvenor Casino, you’ll be managing transactions quickly & efficiently, ensuring the cash desk operation runs smoothly – allowing the customer to make the most of their gaming experience – continuing their excitement and entertainment.

Maintaining customer confidentiality is vital in this role, alongside providing a first-class customer service which means you’ll need high integrity along with great emotional intelligence and social skills.

You’ll work alongside a supportive team, and we’ll help you gain the skills you’ll need to level up to Head Cashier.

Qualifications

• Attention to detail and high numerical accuracy as you’ll be responsible for the handling of chips and cash - ensuring the cash desk always balances
• An understanding of the legislation relating to the cash desk and its application, sufficient to pass a cash desk competency test
• Great social skills and communication skills to deal efficiently with customer needs and to interact with management and other team members.