Cashier

The Rank Group; Cardiff; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in the casino sector is seeking a detail-oriented Cashier to join their vibrant team. In this role, you will manage transactions with precision, ensuring a smooth cash desk operation that enhances the gaming experience for customers. You'll be part of a supportive environment that values customer excellence and teamwork, with opportunities for growth into a Head Cashier position. If you have strong numerical skills, a knack for customer service, and a desire to thrive in a dynamic setting, this is the perfect opportunity for you.

Qualifications

• High numerical accuracy and attention to detail for cash handling.
• Understanding of cash desk legislation and competency.

Responsibilities

• Manage transactions efficiently at the cash desk.
• Provide first-class customer service and maintain confidentiality.

Skills

Numerical Accuracy

Attention to Detail

Customer Service

Communication Skills

Job description

Company Description

Grosvenor Casino, Cardiff, CF10 4JY

At Grosvenor Casinos, we're committed to becoming the UK's most loved casino group. Our venues are more than just places to play - they're community hubs where people can relax, socialise, and enjoy a safe and welcoming environment. With a diverse range of games, top-notch entertainment, and a fantastic selection of food and drinks, we're here to excite and entertain!

As we embark on an exciting period of growth, there's never been a better time to join our team. We’re committed to customer excellence and ensuring not only our customers, but our colleagues are at the heart of everything we do. It's a great time to be part of Grosvenor Casinos as we continue to expand, innovate, and create memorable experiences for everyone.

Job Description

Are you good with numbers and have a keen eye for detail?

As a Cashier at Grosvenor Casino, you’ll be managing transactions quickly & efficiently, ensuring the cash desk operation runs smoothly – allowing the customer to make the most of their gaming experience – continuing their excitement and entertainment.

Maintaining customer confidentiality is vital in this role, alongside providing first-class customer service which requires high integrity, emotional intelligence, and social skills.

You’ll work alongside a supportive team, and we’ll help you gain the skills you’ll need to level up to Head Cashier.

Qualifications

• Attention to detail and high numerical accuracy as you’ll be responsible for handling chips and cash - ensuring the cash desk always balances
• An understanding of the legislation relating to the cash desk and its application, sufficient to pass a cash desk competency test
• Great social skills and communication skills to deal efficiently with customer needs and to interact with management and other team members.