Cashier

EMR Group; Alfreton CP; Hybrid; GBP 18,000 - 24,000; Full time

Job summary

EMR Group is a global leader in sustainable materials, dedicated to recycling and transforming waste into valuable resources. The role of Cashier is a key position that supports the smooth and efficient day-to-day running of site activities.

Reporting to the Operations Manager, the successful candidate will be responsible for handling financial transactions with accuracy and integrity, while delivering a high standard of customer service.

Qualifications

• Previous cash office experience.
• Experience of a fast pace and working within an operational depot.
• To be flexible in approach and to be comfortable with a fluid organisation structure that requires both teamwork and self-sufficiency as necessary.

Responsibilities

• Enhancing the relationship with our customers with good customer care (front of house).
• To liaise with customers, contractors and any visitors to the site in a courteous, polite and efficient manner.
• To liaise with customers on any cash / cheque / banks transfer to pay the ticket out ensuring all relevant paperwork is completed.
• Providing customers with correct scrap prices.
• Be able to process queries in a timely manner and accurate.
• To maintain accurate cash / cheque / bank transfer records and ensure monies balance on a daily basis.
• Arrange cash deliveries which external partner.

Skills

Cash handling

Customer service

Office administration

Communication

Job description

About Our Opportunity:

EMR Group is a global leader in sustainable materials, dedicated to recycling and transforming waste into valuable resources. The business prides itself on delivering high-quality service to its customers while maintaining efficient and compliant operations across all depots.

The role of Cashier is a key position that supports the smooth and efficient day-to-day running of site activities. Reporting to the Operations Manager, the successful candidate will be responsible for handling financial transactions with accuracy and integrity, while delivering a high standard of customer service. This role requires a proactive and organised approach, ensuring all processes are completed in line with company procedures, whilst contributing to a positive customer experience.

What You Will Be Doing:

• Enhancing the relationship with our customers with good customer care (front of house)
• To liaise with customers, contractors and any visitors to the site in a courteous, polite and efficient manner
• To liaise with customers on any cash / cheque / banks transfer to pay the ticket out ensuring all relevant paperwork is completed
• Providing customers with correct scrap prices
• Be able to process queries in a timely manner and accurate
• To maintain accurate cash / cheque / bank transfer records and ensure monies balance on a daily basis
• Arrange cash deliveries which external partner
• De-registration of vehicles
• Environmental Agency waste ticket
• To maintain an up to date filing system in relation to the operational depot management system and its ticket transactions
• Input purchase orders
• To answer all incoming telephone enquiries in a friendly and professional manner, ensuring that callers are directed to the relevant person for action
• To distribute all incoming post / mail on the same morning it is received at the depot, together with the franking of all external mail daily

About You:

• Previous cash office experience
• Experience of a fast pace and working within an operational depot
• To be flexible in approach and to be comfortable with a fluid organisation structure that requires both teamwork and self-sufficiency as necessary
• Ability to use initiative and quick thinking with any problems arising
• Can work within a busy environment ensuring the highest standard of accuracy within their work