Caseworker – Warwickshire Road Safety Unit

Warwickshire Police; Warwick; On-site; GBP 24,000 - 26,000; Full time

Job summary

Warwickshire Police is seeking a Caseworker for their Road Safety Unit in Rugby. The role involves clerical and administrative tasks related to camera offences, requiring strong data input skills and effective communication. Candidates should have GCSEs in English and Maths, and an interest in road safety is preferred. This permanent, full-time position offers a competitive salary and supports flexible working options.

Benefits

Flexible working options

Diversity and inclusion initiatives

Qualifications

• GCSEs (or equivalent) in English and Maths required.
• Experience in customer service and teamwork is essential.
• Interest in road safety issues is beneficial.

Responsibilities

• Provide clerical and administrative support for camera offences.
• Process and validate offence records accurately.
• Prepare prosecution files and manage out-of-court disposal options.

Skills

Data input

Effective communication

Time management

Education

GCSEs in English and Maths

Tools

Microsoft Office

Job description

Caseworker – Warwickshire Road Safety Unit

Join to apply for the Caseworker – Warwickshire Road Safety Unit role at Warwickshire Police.

Location: Rugby

Employment Type: Permanent, Full Time

Salary: £24,222.00 - £25,626.00

Closing Date: 12 midday 06-June

Additional Consideration: Those currently eligible on the redeployment register will be given prior consideration.

Role Purpose

The main purpose of the role is to provide efficient clerical and administrative duties necessary to progress camera offences from identification, issuing the original Notice of Intended Prosecution, through to disposal.

Main Responsibilities

1. Retrieve information from all forms of Camera Detection Devices and media.
2. Accurately view, process and interpret offences and perform secondary checks if necessary. Input/import from original offence onto the appropriate national system (e.g., EROS/Pentip).
3. Update and validate all stages of offence system records for Notice of Intended Prosecution, Section 172 request for information, in accordance with legislative and organisational requirements. Check and verify data accuracy, correcting errors during processing, utilising other Police systems.
4. Respond appropriately to requests for information received in writing or by telephone from various sources, including Notice recipients, Offenders, third parties, Solicitors, Courts, and other stakeholders.
5. Supply information in accordance with protocols, legal requirements, maintaining security and within deadlines.
6. Manage/record out-of-court disposal options for detected offences, such as approved National Driver Retraining courses and Fixed Penalty outcomes.
7. Research and collate offender details, ensuring both Force and National IT systems are updated accurately to maintain complete offender histories.
8. Prepare prosecution files for detected offences within set timescales and in accordance with Single Justice Procedures.
9. Potentially give evidence of the administration process in Court.
10. Undertake other duties as appropriate to the role's responsibilities and grading.

Knowledge & Experience

• GCSEs (or equivalent) in English and Maths.
• Interest/knowledge of road safety issues and casualty reduction.
• Experience working as part of a team.
• Ability to process information accurately and efficiently.
• Experience working in a customer service environment.

Key Skills

• Ability to work to strict deadlines, managing workload and balancing demands.
• Accurate data input, filing, and retrieval skills.
• Effective communication skills.
• Proficiency in IT, including Microsoft packages or equivalents.

We value diversity and welcome applicants from all backgrounds. Successful candidates will undergo vetting and credit checks. Flexible working options such as compressed hours are supported.