Caseworker

North East Combined Authority; Tees Valley; Hybrid; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Employee discounts

Pensions scheme

Job summary

The Live Well Aware Caseworker role in Middlesbrough Council supports people experiencing substance use, homelessness or domestic abuse, delivering flexible, community-based care outside traditional hours.

This out-of-hours post (18.5 hours per week) requires evenings and weekend work, a trauma-informed, person-centred approach, and the ability to meet clients where they are in the community to support recovery goals.

Qualifications

• Experience working with vulnerable populations such as those affected by substance use, homelessness or domestic abuse.
• Strong communication and interpersonal skills to engage service users.
• Ability to work independently and manage a varied caseload.
• Commitment to a trauma-informed, strength-based approach.
• Flexibility to work evenings, late evenings and weekends.
• Confidence working in community settings and adapting to service user needs.

Responsibilities

• Conducts screenings and assessments to identify client needs.
• Develop and implement tailored recovery plans.
• Deliver psychosocial interventions and recovery-focused support.
• Collaborate with multi-disciplinary teams and external agencies to ensure service users receive the care they need.
• Liaise with the clinical team to co-ordinate appropriate clinical interventions.
• Work proactively and flexibly to engage clients in community settings.
• Meet clients in suitable locations across the community, including evenings and weekends.
• Build positive relationships that encourage engagement and sustained recovery.
• Ensure adherence to all policies, processes and procedures.

Skills

Strong communication

Interpersonal skills

Caseload management

Independent working

Job description

Please note that this is a 18.5 hours post per week

Are you resilient, proactive and passionate about helping people in the local community make lasting changes?

Do you enjoy working flexibly and meeting people where they are, rather than expecting them to fit around traditional services?

We are seeking a dedicated and compassionate Caseworker to join our Live Well Aware team on a permanent basis.

Who We Are

Working as part of Middlesbrough Council, our multi-disciplinary team provides vital support to those experiencing problems related to substance use. Our mission is to empower our service users by offering comprehensive care, tailored interventions and a pathway to recovery.

The Live Well Aware service takes a flexible and innovative approach to engagement, providing support outside of traditional office hours and in community settings that are accessible and convenient for the people we support.

Purpose of the Role

As a Caseworker within the Live Well Aware team, you will provide comprehensive supports to clients experiencing substance use issues, domestic abuse and homelessness. You will guide clients through their treatment and recovery journey, delivering psychosocial interventions, developing recovery plans and facilitating referrals to appropriate services.

This is an out-of-hours role, requiring flexibility to work weekends, late evenings, and weekends.

Rather than being primarily based within a hub environment, you will meet service users in community settings and locations that best suit their needs. Many of the individuals accessing this service may have work commitments, family responsibilities, caring role of other barriers that make attending a traditional hub difficult.

Your role will be to provide flexible, person-centred support that improves engagement and helps individuals achieve their recovery goals.

Key Responsibilities

• Conducts screenings and assessments to identify client needs.
• Develop and implement tailored recovery plans.
• Deliver psychosocial interventions and recovery-focused support.
• Collaborate with multi-disciplinary teams and external agencies to ensure service users receive the care they need.
• Liaise with the clinical team to co-ordinate appropriate clinical interventions.
• Work proactively and flexibly to engage clients in community settings.
• Meet clients in suitable locations across the community, include evenings and weekends.
• Build positive relationships that encourage engagement and sustained recovery.
• Ensure adherence to all policies, processes and procedures.

What We Offer

• A supportive and dynamic work environment.
• Opportunities for continuous professional development.
• The chance to be part of an innovative outreach-based service.
• The opportunity to make a real impact in the community.
• Employee discounts and a competitive pensions scheme.

Requirements

• Experience working with vulnerable populations, ideally those affected by substance use, domestic abuse or homelessness.
• Strong communication and interpersonal skills.
• The ability to work independently and manage a varied caseload.
• A commitment to a trauma-informed, strength-based approach.
• Flexibility to work evenings, late evenings, and weekends.
• Confidence working within community settings and adapting to service user needs.

If this is you, this may be the opportunity you are looking for!

Please note Middlesbrough Council do not currently offer sponsorships.

We operate a Guaranteed Interview Scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.

The above post is subject to an enhanced Disclosure and Barring Service (DBS) check.