Casework Coordinator (Criminal Justice)

Julian House; Bath; On-site; GBP 26,000; Full time

Job summary

An established charity is seeking a dedicated Casework Coordinator to support vulnerable individuals in Bath. This role involves managing referrals, conducting needs assessments, and collaborating with various agencies to provide comprehensive support. With a focus on empathy and resilience, you will help clients navigate their challenges and achieve positive life changes. Join a supportive team that values your contributions and offers excellent career development opportunities, including free training and a competitive benefits package. If you're passionate about making a real difference in people's lives, this is the perfect opportunity for you.

Benefits

Free monthly training sessions

Up to 6 free counselling sessions

27 days annual leave plus bank holidays

30% staff discount at charity shops

20% staff discount at bike workshops

Generous pension scheme

Instant access to healthcare professionals

Qualifications

• Experience working with individuals facing complex challenges.
• Knowledge of social exclusion and offending causes.

Responsibilities

• Manage referrals and assess client needs effectively.
• Ensure high-quality, person-centered support for clients.

Skills

Experience with complex needs

Understanding of homelessness causes

Empathy and resilience

Job description

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects, and a competitive benefits package, you could be who we’re looking for!

Job Role:

Casework Coordinator (Criminal Justice)

Salary:

£25,235 per year (from April 1st)

Hours:

37.5 hours per week

Contract type:

Permanent

Location:

Bath

Additional Information

• Participation in an on-call, out-of-hours rota

The Role

As a Casework Coordinator, you'll manage referrals, assess needs, and support clients to maintain their accommodation and make positive life changes. Working across supported housing in Bath, you'll engage with a complex client group, navigating challenges with resilience and empathy. You'll also build strong partnerships with agencies like the National Probation Service, Police, and support services to ensure seamless, multi-agency collaboration.

Responsibilities Include

• Progress and track referrals made into the service and outcomes for service users moving on.
• Complete needs and risk assessments for clients leading to the delivery of key elements of support plans which meet individual client needs and reduce re-offending.
• Ensure new clients moving into the service understand their rights and responsibilities, and the conditions of their license agreement.
• Ensure clients are provided with a high-quality person-centred service which takes a strength-based and trauma-informed approach.

Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities.

Qualifications / Requirements

• Experience working with people who may have complex needs and/or challenging behaviours.
• Understanding of the causes of offending, homelessness and social exclusion, and the approaches which seek to address these.

There are many great reasons to join our team!

• Great opportunities for career development and free monthly training sessions from experienced facilitators.
• Wellbeing related support/advice, and up to 6 free counselling sessions through our Employee Assistance Programme.
• 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff).
• 30% staff discount at Julian House charity shops.
• 20% staff discount at Julian House bike workshops.
• A generous and competitive pension scheme.
• Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme.
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted.

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Get in touch

If you have any questions about this role, please get in touch with the recruitment team at [e-mail]. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!