Case Management System Lead – EHM

Bradford Children and Families Trust; Bradford; On-site; GBP 52,000 - 66,000; Full time

Benefits offered by this job

Enhanced annual leave 31–34 days

Local Government pension

Career progression opportunities

Counselling services

Blue Light Card discounts

Job summary

Bradford Children and Families Trust is seeking a Senior IT Systems Manager to lead the System Management Team and drive the development, delivery and support of the Children’s IT systems across social care, education, and services. The role emphasizes collaboration with stakeholders and guiding service improvements to enhance data quality and practice.

The post focuses on restorative and relational practice, with a strong focus on safeguarding and service excellence, offering opportunities for

Qualifications

• Experience in leading the operational management, development and technical delivery of IT systems.

Responsibilities

• Lead a friendly, supportive System Management Team.
• Work with key stakeholders to support the Children’s IT systems.
• Oversee operational management, development and delivery of IT systems across Children’s Services.

Skills

IT systems delivery

Leadership

Change management

Team collaboration

Problem solving

Job description

It is an exciting time to join us in Bradford Children’s Services. We have a strong Senior Leadership Team who are focussed and have a clear vision to improve the children’s core IT systems for the children and families across the Bradford District. Children are at the heart of everything we do.The Children’s System Management team focuses on delivery of training, system developments and first line support for 1000+ users across the service to support practice, improve systems and embed quality of data.

You will provide support, development and training to drive practice and continuous service improvements through successful delivery and implementation across EHM, LCS, ContrOCC, children’s portal, and other IT solutions as appropriate. Our strategic vision and values are upheld across the Trust, fostering a reliable and supportive environment for both staff and the children in our care.Our approach is rooted in restorative and relational practice, fostering trust, mutual respect, and meaningful relationships with children, families, and professionals.

Responsibilities

• Lead a friendly, supportive System Management Team.
• Work with key stakeholders internally and externally to support the Children’s IT systems.
• Lead the operational management, development and technical delivery of IT systems across Children’s Services which covers social care, prevention and early help, adolescent services, education and adult learning.

Requirements

• Experience of leading the operational management, development and technical delivery of IT systems
• Have the ability to work and contribute to a team
• The ability to lead change in this important and challenging role
• An appetite for working through complex issues to find solutions
• Highly motivated self-starter
• A desire to make a difference
• Have excellent innovation skills to join us on our journey to excellence
• Have a flexible approach when the need arises

Benefits

• Enhanced annual leave entitlement: 31 days rising to 34 with service (plus bank holidays)
• Excellent local Government pension
• Competitive salary and pay progression structure
• Supportive carer and parental policies
• Enhanced maternity, paternity and adoption leave
• Access to Occupational Health and confidential counselling services
• Supportive staff networks
• Access to Blue Light Card discounts, including cost of living support
• Professional development/support and opportunities career progression

Compliance and Eligibility

The Code of Practice on the English Language requirement for public sector workers, Part 7 of the Immigration Action 2016 requires that Councils ensure that all applicants applying got customer facing posts must be assessed in order to establish their fluency of English.The criteria under special knowledge and experience on the job profile which is shown in this advert outlines what level of fluency you will be expected to demonstrate. Therefore, it is essential that you provide examples in your application.

Safeguarding and Background Checks

Bradford Children and Families Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.If shortlisted, you will be required to disclose relevant information regarding criminal history prior to interview.A Disclosure and Barring Service (DBS) check including a check against the Children’s barred list, will be carried out on preferred candidates.

Closing Date: 18 October 2026Interview Date: TBC