Case Administrator - Probation Support with Hybrid Work

Ministry of Justice; Ashford; Hybrid; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Annual leave 25 days

LGPS pension

Training opportunities

Flexible benefits

Parental leave

Eye tests

Job summary

Ministry of Justice is seeking Case Administrators to support probation teams, helping to keep the public safe and offering a rewarding professional path. The role emphasizes accurate case management and proactive service delivery.

Working pattern is 37 hours per week with some evening work, and hybrid arrangements where business needs allow. Starting salary is £24,645 (pro‑rata for part‑time), plus annual progression via a Competency Based Framework; Civil Service pay bands may rise with

Qualifications

• Must have the right to work in the UK.

Responsibilities

• All processes run efficiently, systems are maintained properly.
• Probation information is collated and prepared for case files.
• Handle enquiries from colleagues, agencies and people on probation in a busy environment using strong communication skills.
• Support probation staff to work with people on probation.

Skills

Strong communication

Job description

Ministry of Justice is seeking Case Administrators to support probation teams, helping to keep the public safe and offering a rewarding professional path. The role emphasizes accurate case management and proactive service delivery.

Working pattern is 37 hours per week with some evening work, and hybrid arrangements where business needs allow. Starting salary is £24,645 (pro‑rata for part‑time), plus annual progression via a Competency Based Framework; Civil Service pay bands may rise with