Case Administrator – Hybrid Role in Probation Service

Ministry of Justice; Guildford; Hybrid; GBP 22,000 - 27,000; Full time

Benefits offered by this job

Hybrid working

LGPS Pension

Training opportunities

Flexible working

Job summary

Ministry of Justice is seeking Case Administrators in the Probation Service. The role provides vital administrative support, enabling efficient case processing and timely responses to stakeholders. You will work in a dynamic environment with opportunities to develop new skills and progress within the Civil Service.

Starting salary is £24,645 (pro‑rata for part‑time roles). There is potential for annual pay progression under the Competency Based Framework, with steps up as you gain competence.

Qualifications

• Empathetic and patient demeanor essential for probation support work.
• Strong organisational skills to manage varied case tasks.
• Ability to work in a busy, multi-stakeholder environment.

Responsibilities

• Provide admin support to probation teams to keep processes running smoothly.
• Handle enquiries from colleagues, agencies and people on probation.
• Maintain and prepare probation case information and files.

Skills

Empathetic

Patient

Organised

Job description

Ministry of Justice is seeking Case Administrators in the Probation Service. The role provides vital administrative support, enabling efficient case processing and timely responses to stakeholders. You will work in a dynamic environment with opportunities to develop new skills and progress within the Civil Service.

Starting salary is £24,645 (pro‑rata for part‑time roles). There is potential for annual pay progression under the Competency Based Framework, with steps up as you gain competence.