Case Administrator - Complex Injury

DAC Beachcroft; Birmingham; On-site; GBP 21,000 - 26,000; Full time

Job description

Department: CSG - Casualty (EL/PL / Complex Injury / Disease / Fraud / Motor Injury / Vehicle Hire and Damage)

Location: Birmingham

Who you will be working with

The Complex Injury team is made of up of 80 colleagues situated all across the UK. Our new colleague would be required to come into the Birmingham office 5 days a week during their probation, moving to a more hybrid approach once probation is completed.

What you will do?

• Assist with the running of files to ensure deadlines are met and cases managed proactively to conclusion
• Ensure work is carried out effectively to meet the needs of the clients and the commercial requirements of the firm.
• Assisting with the set-up of new files in the case management system
• Diarising Court directions
• Updating CRU certificates
• Obtaining and chasing medical records
• Submitting payment requests
• Chasing orders and settlement cheques
• Liaising with Courts, Opponent Solicitors and other Third Parties
• Completing basic legal forms
• Organising and preparing for Counsel instructions
• Other administrative duties, as required

Who you are

You might be a recent graduate with experience in administration, have worked as an administrator in the past and want a new challenge in the legal sector or have an interest in getting into an administrative role.

• Excellent communication skills with a positive and enthusiastic approach to your work
• Ability to work on own initiative without close supervision
• A co-operative team player who is able to work effectively within a pressurised environment and to tight deadlines
• Organised and able to prioritise and manage a constantly changing workload
• Able to make decisions within own areas of responsibility
• Excellent attention to detail
• IT literate
• Good telephone manner
• Administration experience or practical experience of file management (preferred)
• Experience of using a case management (preferred)
• Experience of finance systems (preferred)
• Demonstrates alignment with the Firm’s Cultural Principles (Clear, Creative, Determined and Supportive).

What's in it for you?

• High levels of flexibility and a great work life balance - https://www.dacbeachcroft.com/en/Work-with-us/Whats-in-it-for-you
• A well-rounded remuneration package (which includes private medical insurance, income protection insurance and discounted gym membership, amongst many other benefits)
• Opportunities for growth and progression including professional funding
• In person and remote social events
• Opportunity to get involved in a range of Environmental, Social and Governance (ESG) activities

We are dedicated to building a diverse, inclusive and authentic workplace, which aligns closely to our cultural principles (Determined, Clear, Creative and Supportive). If you are excited about this role and being part of our culture, but your past experience does not align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles!

We are happy to talk flexible working with our Flex Forward scheme. We would encourage you to talk to us about our approach to flexible working during the hiring process if you would like to explore this further.