Case Administrator

Sussex Police; Guildford; On-site; GBP 26,000 - 30,000; Full time

Job summary

Join Sussex Police as a Case Administrator in the Safety Camera Unit, contributing to road safety and enforcing camera-detected offences. This role offers a chance to be part of a dedicated team making a real difference in the community. With flexible working arrangements and a commitment to diversity, you'll find a supportive environment that values your contributions.

Benefits

Career Progression

Contributory Pension Scheme (LGPS)

Generous Annual Leave

Discounts for Everyday Spending

On-Site Gyms and Sports Clubs

Supportive Parental Leave

Wellbeing Guidance and Support

Qualifications

• Proven ability to accurately input data and maintain police records.
• Strong team player with excellent communication skills.

Responsibilities

• Process speed, red light, and red X offences detected by safety cameras.
• Respond to public enquiries via writing or telephone.

Skills

Communication

Data Entry

Administrative Skills

Job description

Division / Department - Operations Command

Grade - Grade D

Status - Full Time and Part Time Available

Contract Type - Permanent

Salary Grade Range - £26,162 - £29,670

Working Hours - 36.0 Hours per Week

Shift Allowance - No

Politically Restricted - No

Location - Near Guildford

The starting salary for this role will usually be at the bottom of the salary range and will be pro-rata if the working hours are less than full time.

Chief Constables' Message

We really welcome your interest in joining our Police Force. It is a privilege to lead the teams in Surrey Police and Sussex Police who continuously work selflessly and tirelessly in order to keep people in our counties safe.

We are looking for talented and inspirational people who put the needs of the public at the heart of everything that they do and who want to make a difference. If you feel you are that person then we want to hear from you.

We wish you all the very best with your application.

The Role & Key Responsibilities

The Safety Camera Unit aims to reduce collisions and casualties on Surrey roads. Would you like to help us make a difference and make the roads safer for all? Join our friendly team based near Guildford.

An exciting opportunity has arisen within our Case Administration team. As a Case Administrator, you will contribute to enforcing camera-detected offences as part of Surrey RoadSafe.

From day one, you will be part of a policing family making a real difference.

Skills & Experience

Reporting to the Admin Team Leaders, you will be a strong team player with excellent communication and administrative skills. You should have a proven ability to accurately input data and maintain police records that could be used as evidence in court. Your responsibilities will include processing speed, red light, and red X offences detected by safety cameras.

You will respond to public enquiries via writing or telephone, ensure statutory forms are dispatched on time, and compile statements and prosecution files accurately.

You should be able to work calmly and professionally to meet strict deadlines and be willing to undertake training to become proficient in departmental computer systems, printing, and mailing technology.

Why Work With Us?

Policing is a dynamic 24/7 profession, and we support work-life balance through flexible working arrangements, including part-time options.

We pride ourselves on supporting our staff with benefits such as:

• career progression
• contributory pension scheme (LGPS)
• generous annual leave
• discounts for everyday spending
• on-site gyms and sports clubs
• supportive parental leave
• wellbeing guidance and support

We value diversity and inclusion, reflecting this in our recruitment and workplace policies. We are committed to being an anti-racist police service and fostering an inclusive environment for all backgrounds and communities.

We encourage applications from individuals of all ages, sexes, ethnicities, sexual orientations, gender identities, disabilities, social statuses, or religious beliefs.

After submitting your application, you will receive a confirmation email. Please check your spam/junk folders and consider adding [e-mail] to your contacts.

This role may be withdrawn at any time during the recruitment process due to ongoing redeployment efforts. Some vacancies are open to internal candidates only, depending on the unit and recruitment principles outlined.