Caretaker

SW9 Community Housing; Royal Borough of Kingston upon Thames; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Competitive salary

Pension 8% matching

5x life assurance cover

Annual leave entitlement

Cycle-to-work scheme

Employee assistance programme

Learning & development opportunities

Staff discount scheme

Medicash health plan

Modern office

Job summary

SW9 Community Housing is seeking a dedicated Caretaker to join our Estate Services team. You will maintain sites, blocks, and communal areas to SW9 CH standards, ensuring a safe and tidy environment for residents.

Responsibilities include cleaning, grounds maintenance, basic repairs, security, and assisting contractors. A full UK driving licence is essential; ability to work flexibly outside normal hours is required. Experience in housing or facilities is preferred.

Qualifications

• Good basic knowledge of trades including changing locks, door frame repairs, leaks, painting and decorating.

Responsibilities

• Clean and maintain estates, blocks, streets and communal areas to SW9 CH standards.

Skills

Lock changes

Door repairs

Leak repair

Painting & decorating

Health & safety

IT skills

Education

Good standard education

Tools

Machinery operation

Job description

We are currently recruiting a Caretaker who will join our Estate Services structure and are a key function of our continuing commitment to providing a responsive customer-based service for our residents.

Working as part of a team of Caretakers and under supervision you will ensure all sites, estates, blocks, streets, open spaces, and property assets are kept clean and tidy to the SW9 CH standards to provide a safe and clean environment.

Take pride in the appearance of residential blocks and provide proper up-keep of the interior and exterior of all open space and communal areas. Work as directed on all areas of SW9 CH properties.

The post holder will ensure compliance with all relevant statutory requirements including Health & Safety and see tasks through to completion.

Please note that it is essential that candidates must hold a full driving licence to be considered for this role.

Key aspects of the role

• Cleaning and Grounds Maintenance
• Waste Management
• Repairs and Maintenance
• Security and Access Control
• Support and Communication
• Monitoring of Contractors
• Compliance and Health & Safety

About you

A good standard of education commensurate to the role

BICS trained or equivalent

Essential Knowledge & Skills

• Good basic knowledge and trade skills including changing locks, repairs to door frames, trace and remedy leaks, painting and decorating etc.
• Basic knowledge of and ability to carry out checks of estate and street properties in line with health and safety and property maintenance procedures.
• Good understanding of Social Housing. (Desirable)
• Good understanding of health and safety issues.
• Ability to work independently with minimum supervision and as part of a team.
• Demonstrate self-motivation and enthusiasm.
• Good written, verbal communication and IT skills.
• Ability to use machinery.
• Good level of general fitness.
• Flexible and able to vary routine when required.

Essential Experience

• Experience of working in a cleaning, caretaking, and/or facilities management role.
• Experience of working in a customer service environment.
• Experience of working within a busy housing and estate environment or similar.
• Ability to undertake manual handling duties and store equipment safely after use. Carry out the other physical demands required of the role daily.
• Full current UK driving license.
• Available outside of normal working hours, ability to cover the staff rota, attend resident meetings and emergencies
• Undertake any other duties deemed appropriate for the post-holder to carry out

Personal Attributes

• Passionate and conscientious about delivering and driving forward an excellent service in a customer-based environment.
• Adaptable and 'can do' attitude.

Who we are

Our values define who we are. They are the fundamental beliefs of our social purpose. They guide our actions and behaviour. They influence the way we work as a team - and the way we serve our customers and engage with our stakeholders.

Every day, each one of us makes choices and decisions that directly affect the way we experience each other and the way our customers and stakeholders experience us., Candidates with the experience or relevant job titles of; Handyperson, Electrical Maintenance, Grounds Caretaker may also be considered for this role

SW9 Community Housing is a resident-led social housing charity responsible for the delivery of housing management and maintenance services for around 1,800 homes and several commercial and community buildings in Stockwell/Brixton on behalf of a G15 Housing Association, Network Homes. Being a community-based organisation, we are seeking to recruit an experienced Caretaker with a focus on service delivery and a people-centre approach. With a turnover of £11m, and rising, and in excess of £150million of inward investment provided by Network Homes over the last 10 years we have ambitious plans for the future, and we want a like-minded visionary to join us on this journey.

Benefits

• Competitive salary
• A defined contribution pensions scheme (employer match up to 8%)
• 5 x annual salary life assurance cover
• Competitive annual leave entitlement
• Interest-free loans (including season ticket loan, cycle-to-work scheme, rent deposit loan)
• Employee assistance programme
• Excellent learning &development opportunities
• Staff discount scheme
• Medicash health plan
• A modern office and facilities