CARERS ASSESSMENT WORKER

Cyngor Caerdydd/Cardiff Council; Cardiff; Hybrid; GBP 21,000 - 27,000; Full time

Job summary

Cardiff Council is seeking a Carers Assessment Worker within Independent Living Services to support unpaid carers by providing tailored information and assistance, linking to Health & Social Care and referring to other agencies.

The successful candidate will have excellent communication and IT skills and experience in social care or related environments, with a strong focus on resources management and customer outcomes. Welsh language ability would be advantageous.

Qualifications

• Excellent communication and IT skills.
• Experience of working within a Social Care, Health, Third Sector or advice giving environment.
• Strong track record of managing resources effectively and providing excellent outcomes for customers.
• Ability to respond sensitively to individuals’ circumstances.
• Welsh language ability would be an advantage.

Responsibilities

• Provide advice, information and assistance to unpaid carers, linking into Health & Social Care Services and referring to other agencies.
• Work as a member of the Carers Assessment Team to support carers and coordinate with partner services.

Skills

Communication skills

IT skills

Resource management

Job description

An exciting opportunity has arisen within Housing & Communities Service Area for a Carers Assessment Worker within Independent Living Services. Independent Living Services (ILS) support vulnerable adults to live independently at home and connected to their communities, through tailored information, advice and support – enabling people to take control of their own lives.

About the job

The successful candidate will work as a member of the Carers Assessment Team, providing advice, information and assistance to unpaid carers, linking into Health & Social Care Services and referring to other agencies.

What We Are Looking For From You

The successful candidate will have excellent communication and IT skills and experience of working within a Social Care, Health, Third Sector or advice giving environment. You will have a strong track record of managing resources effectively and providing excellent outcomes for customers.

You will need to demonstrate an ability to respond sensitively to individuals’ circumstances, as well as having a positive can do attitude.

The ability to speak other languages, in particular Welsh, and Community Languages would be an advantage.

Additional information

Safeguarding and Child Protection are key priorities for the Council. We aim to support children and vulnerable adults to ensure they are as safe as they can possibly be. Our services and schools are committed to ensuring the safety and protection of all children and vulnerable adults, and will take action to safeguard their well-being, and acknowledge that children and vulnerable adults have a right to protection. This is supported in the general ethos of the Council and all schools.

This post is subject to a Disclosure and Barring Service Enhanced check.

This vacancy is suitable for post share.

We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.

We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own.

The interview process for this role will be conducted face to face or otherwise on a virtual basis using an appropriate online platform. The hiring manager will advise on the format of the interview as part of the recruitment process. If you have any concerns about your ability to take part in a virtual interview process or would like to have an informal chat about this role please contact First Point of Contact Team Manager Chelsea Braham on telephone number 029 2023 4234.

Please note the Council does not accept CV’s. When completing the supporting information section of your application, please ensure you refer to the below located on our website :

Important information you need read in order to complete your application:-

Job Category Social Services - Adults

Department Social Services - Adults

Working Pattern/Contract Type Full Time Permanent