Carer / Support Worker

Mycarebusiness; Milton Keynes; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player seeks compassionate carers dedicated to providing high-quality, person-centred care. In this fulfilling role, you will support service users by assisting with daily tasks while ensuring their individual needs and preferences are prioritized. You will work closely with a multidisciplinary team, fostering relationships and promoting independence among service users. This position offers the opportunity to grow professionally while making a meaningful impact in the lives of those you care for. If you are passionate about enhancing the quality of life for others, this role is perfect for you.

Qualifications

• Ability to support service users in daily tasks and maintain care records.
• Strong communication skills to build rapport and inform others.

Responsibilities

• Provide person-centred care and support to service users.
• Maintain effective working relationships with team members.

Skills

Leadership Skills

Communication Skills

Problem-solving Skills

Person-centred Care

Documentation Maintenance

Education

Relevant Care Qualifications

Job description

Milton Keynes, United Kingdom | Posted on 04/08/2024

Job Responsibilities:

• To provide care in accordance with best practice and legislative requirements, reflecting policies and procedures and agreed standards under the direction of the Senior Carer/Nurse.
• To support and enable service users to maintain skills and personal interests while delivering person-centred care unique to each individual.
• To maintain skills at a current level and undertake such training and development as required, from time-to-time, to maintain and progress knowledge.

ROLE-SPECIFIC DUTIES:

• The Carer’s responsibilities include but are not limited to the following:
• Ensure that service users are at the heart of care delivery and their wishes and preferences are taken into consideration to enhance their wellbeing.
• To contribute to the efficient running of the service.
• Support service users to maintain their relationships and connections with the local community.
• Ensure care plans and other information about how to support service users are followed.
• Be responsible for informing the Senior Carer/Nurse of any changes in the needs of service users.
• Be responsible for promoting and safeguarding the welfare of those individuals they support.

WORKING WITH OTHERS:

• Develop effective working relationships with other employees within the service.
• Work in cooperation with members of the multidisciplinary teams to maximise opportunities for service users.
• If desired by the service user, maintain and develop relationships with their family, friends and other people important in their life.

LEADING BY EXAMPLE:

• Other duties and responsibilities to be undertaken may include any (or all) of the items in the following list:
• Seek opportunities for personal and professional growth.
• Be a role model for other carers and be an ambassador for the service.
• Be professional, polite and reasonable at all times.

PERSONAL AND PROFESSIONAL DEVELOPMENT:

• Have a knowledge of, and work within, the Fundamental Standards.
• Understand the regulatory framework that governs the service, including the role of the CQC and its requirements.
• Commit to achieving the relevant qualifications commensurate with the role.
• Attend statutory training and any other training as directed by management.
• Understand and follow all policies and procedures relevant to the role.
• Be open to learning opportunities.

Requirements

Specific Requirement for Skills:

• Maintain all care plans/care records in accordance with the service’s policy.

Leadership Skills:

• Ability to induct and orientate new employees to the job role and service.
• Provide service users with support/assistance as they accomplish daily tasks, including bathing, eating, dressing, grooming and using the bathroom.
• Communicate any problems, concerns or changes to service users’ family members as needed.

Communication Skills:

• Carers must build a rapport with service users by establishing personal connections and showing an interest in their lives.
• Carers must be able to communicate effectively with service users.
• Carers must have the communication skills to inform colleagues, management and professionals about the needs of service users.

Problem-solving Skills:

• Carers need to be able to adapt to and address situations quickly.
• Plan, develop, implement and assess approaches to promote health and wellbeing, whilst recognising and reporting situations where there might be a need for protection.

VALUE-BASED PERSONAL QUALITIES:

• Working Together: Involve service users, families, external agencies and colleagues.
• Speak up when things go wrong.
• Respect and Dignity: Understand person-centred care and can demonstrate treating people as individuals and respecting choices.
• Promoting independence and encouraging appropriate risk taking.
• Everybody Counts: Ensuring no one is discriminated against or excluded.
• Understand human rights and impact on care delivery.
• Facilitating people to ‘speak up’ about concerns and acting upon them.
• Commitment to Quality of Care: Striving for quality in everything we do recognising and understanding what quality in care means for people using the services.
• Being accepting about criticism and focusing on improvement.
• Being open to new opportunities for learning and identifying the limits of skills and knowledge.
• Compassion: Treating people with kindness and understanding the importance of empathy in all areas of employment.
• Improving Licence: Focus on how things could be done better and sharing ideas.
• Understanding of wellbeing and what is important to people using the service.
• Improving outcomes for people and ensuring appropriate services are provided for people using the services.

DOCUMENTATION:

• Employment References.
• Clear Police Checks.
• English Language Tests or Equivalent.
• Mandatory Training with Certificates.
• Clinical Skills Training with Certificates.