Health Care Support Worker

Frimley Health NHS Foundation Trust; Slough; On-site; GBP 18,000 - 22,000; Full time

Job summary

Frimley Health NHS Foundation Trust is looking for a compassionate Health Care Support Worker to join Ward 11. In this role, you'll provide essential clinical and non-clinical support, ensuring high-quality care for patients. This entry-level position involves shift work, including weekends and nights, with opportunities for professional development and apprenticeships to further your career within healthcare.

Benefits

Professional development opportunities

Flexible working patterns

Apprenticeship opportunities

Qualifications

• Ability to learn new skills and follow instructions.
• Knowledge of patient confidentiality.
• Willingness to work flexibly across various shifts.

Responsibilities

• Assist in delivering high-quality patient care.
• Maintain documentation under the supervision of nurses.
• Communicate concerns about patients' wellbeing to nursing staff.

Skills

Communication

Compassion

Teamwork

Numeracy Skills

Basic Computer Skills

Education

GCSEs in English and Maths or equivalent

Healthcare Support Worker Level 2 apprenticeship

Job description

1 day ago Be among the first 25 applicants

Job Overview

We are seeking a compassionate and reliable Health Care Support Worker to join our team on Ward 11. You will be responsible for providing both clinical and non-clinical support to ensure high-quality patient care and assist the nursing team in delivering day-to-day care.

Job Overview

We are seeking a compassionate and reliable Health Care Support Worker to join our team on Ward 11. You will be responsible for providing both clinical and non-clinical support to ensure high-quality patient care and assist the nursing team in delivering day-to-day care.

This post is for shift work, including weekdays, nights and weekends.

Main duties of the job

• Support the team with the delivery of high-quality care to all patients during their stay.
• Liaise promptly and with the nurse in charge any concerns with regards to patients’ wellbeing.
• Assist patients with their nutritional requirements.
• Maintain clear and accurate documentation under supervision of a registered nurse, raising issues of concern with a qualified nurse where appropriate.
  
  

Working for our organisation

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

Frimley Health Trust benefits on Vimeo

This vacancy is linked with the opportunity for Apprenticeship (for those eligible for Apprenticeships). This will support you to gain relevant knowledge, skills and experience that will help you achieve your potential in this role. This is a fantastic opportunity to gain a national recognised qualification while you are working and earning, which will support you in both this role and in your future career at Frimley Health. You will not be required to undertake an apprenticeship if you have previously completed a relevant apprenticeship, NVQ or similar Healthcare qualification or you are.

Detailed Job Description And Main Responsibilities

Please do refer to the job description, main responsibilities and person specification attached for more information.

Person specification

Specific Competencies for the role

Essential criteria

• Basic Computer Skills
  
  

Desirable criteria

• Demonstrate organisational skills
  
  

Special Requirements

Essential criteria

• Flexibility to work different shifts - days/nights/weekends/Bank Holiday when needed
  
  

Desirable criteria

• Assertive and confident
  
  

Qualifications

Essential criteria

• Evidence of general education e.g. which includes English and Maths GCSE’s or functional skills Level 2 or equivalent.
• Willingness to work towards and complete the Healthcare Support Worker Level 2 apprenticeship
  
  

Desirable criteria

• Knowledge of personal care and related procedures
• Vocational qualification at level 2 or equivalent relevant experience
  
  

Experience

Essential criteria

• Previous work experience which includes team working, communicating with staff and colleagues, and understanding of work practices.
  
  

Desirable criteria

• Experience of working in a health care environment.
• Experience of dealing with the public.
  
  

Skills and Knowledge

Essential criteria

• Ability to communicate clearly and effectively.
• Ability to learn new skills.
• Knowledge of how to respect individuality and diversity of patients, their carers, and your colleagues.
• Good Customer care skills
• Ability for caring for people with compassion.
• Basic numeracy skills
• Clear and accurate written/verbal English communication
• Good basic hygiene skills (e.g., food handling, hand washing etc.)
• Able to listen effectively and demonstrate an empathetic /sensitive approach and be able to communicate effectively and compassionately to colleagues, staff, and patients and their family/carers/visitors.
• Ability to follow a clear instruction and accept constructive professional feedback.
• Ability to work within a team.
• Understanding of the requirements of patient confidentiality
• Punctual and reliable
  
  

Values and Behaviours

Essential criteria

• We will expect your values and behaviours to mirror those of the Trust, available at: https://www.fhft.nhs.uk/about-us/our-values/
  
  

Frimley Health NHS Foundation Trust (FHFT) has an outstanding reputation and a proud record of achievement. As a well performing, well led and ambitious Foundation Trust, we have exciting times ahead of us. We have an ongoing commitment to improving the health and care services for the 900,000 people we serve across Berkshire, Hampshire, Surrey and south Buckinghamshire.

We are proud of the ambitions laid out in our strategy, Our Future FHFT, including our vision to be a leader in health & wellbeing, delivering excellence for our communities.

We continue to invest in our services and facilities, including a £10 million upgrade to the hospital maternity unit as well as £49m major new Emergency Assessment Centre on our Wexham Park site. The opening of a brand new £100m state of the art hospital which replaced the existing hospital facility at Heatherwood and are planning to invest further in diagnostics and inpatient capacity at Frimley Park.

We have also made significant investment in our quality improvement and digital programmes to support our vision and we will ensure that we achieve our aim of providing the highest quality healthcare to our patients. Our new EPR – Epic – went live in June and we are already beginning to reap the benefits of this ambitious investment.

Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future.

Apply online now

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitals and Health Care

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