Careline Advisor (Part Time)

Sefton Metropolitan Borough Council; Liverpool; On-site; GBP 21,000 - 26,000; Full time

Job summary

Sefton Metropolitan Borough Council is seeking Careline Advisors to respond to referrals, calls and emails from ASC potential clients, service users and professionals, ensuring telecare supports independent living.

Key duties include assisting funded clients under the Supporting People programme, advising on TECS/Assistive Technology, assessing needs using client-centred principles, and coordinating with statutory, voluntary and private sectors to deliver suitable services within available

Responsibilities

• Provide support for clients identified and in receipt of funding through the Supporting People programme within Sefton.
• Advise and support in the use of TECS/Assistive Technology; assess needs of service users using client-centred principles to identify, implement and review Telecare packages.
• Demonstrate to service users and carers the use of equipment to support independent living.
• Liaise with other professionals, statutory, voluntary and private sector to ensure best services for service users and carers within resources.

Job description

The Careline Advisors principal task is to deal with all Careline enquiries, responding to referrals, calls and emails from ASC (Adult Social Care) potential clients, service users and professionals in relation to vulnerable people and those people with disabilities linked to the centre via an alarm system helping them to maintain an independent lifestyle and to promote independent living

Key responsibilities

• To provide support for clients identified and in receipt of funding through the supporting people program within Sefton.
• To provide advice and support in the use of TECS/Assistive Technology as appropriate. To conduct assessment of needs of service users, using evidence based/client centred principles to identify, implement and review packages of Telecare.
• To demonstrate to service users and their carers the use of equipment and explain how this can support independent living.
• To liaise with other professionals, statutory, voluntary and the private sector to ensure that the best possible services are provided for the service user and their carers within available resources.

Closing Date - Friday 11th September

Provisional Interview Date - W/C Monday 28th September

Please note we reserve the right to close this vacancy early if we receive a high volume of applicants.

Equal Opportunities

Sefton Council strives to ensure that our workforce is inclusive and representative of our communities. A diverse workforce is important to us, our staff bring with them a wide range of experiences, views, ideas, and innovations, and we are committed to providing an environment that recognises, respects, and values everybody's identity, where individual differences are strengths and where everyone can thrive and maximise their potential. We are always open to learning and growing as an organisation, and we welcome new ideas and initiatives that promote equality, diversity and inclusion.

We are an Equal Opportunities Employer; all candidates will receive equal treatment. Our decision to appoint will be based upon whether an individual's skills, experience, qualifications, and abilities make them the most suitable candidate for the role.

GUARANTEED INTERVIEW SCHEME

Please note that all disabled applicants who meet the essential criteria for these jobs (as given in the Person Specification) and who want to apply under the Disability Confident Scheme will be invited to interview.

If you are currently in care or have previously been in care, we provide a guaranteed interview scheme for care experienced people if you meet the essential requirements for the role.

Consider registering for Sefton@work

Sefton@Work is a free support programme for unemployed Sefton residents. You may be eligible for extra assistance such as funding for travel, work clothing, or vouchers to make starting your new job easier. Call Sefton@Work on 0151 934 2610 or visit seftonatwork.net to find out more and get started today!