Careers and Employment Coach Youth Employment Hub

Herefordshire Council; Hereford; On-site; GBP 33,000 - 38,000; Full time

Benefits offered by this job

Salary range

Annual leave

Flexible working

Employee assistance

Membership fees

Discounts

Job summary

Herefordshire Council is recruiting two Careers and Employment Coaches for the Youth Employment Hub in Hereford. You will manage caseloads of young people aged 16 to 24, offering tailored support, mentoring and guidance to help them progress into employment, volunteering, education and training.

Join a dedicated team and work with partners to deliver outcomes. The role focuses on one-to-one coaching, action planning and holistic, person-centred support in a hub-and-spoke system across

Qualifications

• Experienced in providing information, advice and mentorship to young people aged 16 to 24.
• Highly organised and able to manage competing priorities and keep accurate records.
• Knowledgeable about barriers such as mental health challenges, disability, care experience, caring responsibilities and homelessness.
• Confident in building positive relationships with young people, employers, training providers and partners.
• Able to motivate and empower young people to build confidence and skills.
• Committed to delivering a high‑quality, inclusive and person-centred service.

Responsibilities

• One-to-one coaching and mentoring with young people aged 16 to 24.
• Action planning and careers guidance for progression to employment, volunteering, education, training, apprenticeships and work experience.
• Advocacy and partnership working with employers, training providers and partner organisations to identify opportunities.

Skills

Youth employment support

Caseload management

Mentorship

Careers guidance

Job description

About The Role

Job Title: Careers and Employment Coach – Youth Employment Hub

Contract: Fixed Term until October 2027

Hours: 37

Salary: HC7 £33,119 - £37,563 per annum

Location: Blueschool Street, Hereford

Closing: 23/11/2026

The Role

An exciting opportunity has arisen due to the continued growth of Herefordshire's Youth Employment Hub. We are seeking to recruit two Careers and Employment Coaches to join our dedicated and supportive team.

As a Careers and Employment Coach, you will manage a caseload of young people aged 16 to 24, providing tailored support, mentoring and guidance to help them build confidence, overcome barriers and achieve their goals. Working in a holistic and strengths-based way, you will support young people to progress into employment, volunteering, education, training, apprenticeships and work experience opportunities.

You will work closely with the Youth Employment Hub Co-ordinator, employers, training providers and partner organisations to identify opportunities, coordinate support and deliver positive outcomes for young people. The role combines one-to-one coaching, action planning, careers guidance, advocacy and partnership working, ensuring each young person receives personalised support to move forward.

The Youth Employment Hub provides information, advice, guidance and practical support to young people aged 16 to 24 across Herefordshire. Based in Hereford city centre, we work with local partners through a hub-and-spoke model to ensure support is accessible across the county. The service is delivered in partnership with the Department for Work and Pensions.

This is a rewarding opportunity to make a genuine difference to the lives of young people, helping them develop the skills, confidence and aspirations needed to achieve sustainable education, employment and training outcomes.

If you are passionate about supporting young people into education, employment and training and want to help shape brighter futures across Herefordshire, we would love to hear from you.

Come and join us on our Restorative Journey of Improvement to gain the best for children and families in Herefordshire.

About You

As a Careers and Employment Coach, you will be:

• Experienced in providing information, advice and mentorship to young people aged 16 to 24, supporting them to make informed decisions about education, training and employment.
• Highly organised and able to manage competing priorities effectively, maintaining accurate records and delivering support to a high standard within agreed timescales.
• Knowledgeable about the barriers some young people face, including mental health challenges, disability, care experience, caring responsibilities and homelessness.
• Confident in building positive relationships with young people, employers, training providers and partner organisations.
• Able to motivate and empower young people to build confidence, develop their skills and achieve their goals.
• Committed to delivering a high-quality, inclusive and person-centred service.

We Offer

A competitive salary, holiday entitlement, and access to our contributory pension and staff benefits scheme, which includes:

• Salary range of £33,119 - £37,563 per annum
• Annual Leave: 31 days’ annual leave (pro rata) plus bank holidays. You can also purchase an additional 10 days per annum during the request period
• Flexible working: including the potential for job-sharing, part-time hours and agile working.
• Employee Assistance Programme: 24/7 access to support and counselling
• Payment of professional membership fees (based on role requirements)
• Pick your perks - our benefits include access to a range of retail, leisure, holiday and health benefits. This includes savings, cash back and discounts.

Why Choose Us?

We're proud and excited to unveil our new recruitment video, a celebration of Herefordshire's people, places, and purpose. Set in the heart of England and filled with pride, compassion and possibility, the video brings to life what it means to work somewhere you truly belong.

At Herefordshire Council, every role matters and every person makes a real difference for our communities. We’re a team where people feel valued, supported and empowered to grow together.

Herefordshire is a beautiful, historic county on the Welsh border, one of England’s most rural and unspoilt areas, with vibrant market towns and a strong sense of community.

Our priority is clear: to keep children safe and give them the best start in life. We do this through passionate, dedicated professionals who build strong relationships with children, families, and partners to make a lasting difference.

It’s an exciting time to join us. We’re investing in our people and our relational practiceapproach, working alongside our improvement partner, Leeds City Council. You’ll be supported by experienced managers, continuous professional development, and a genuine team ethos that values collaboration and care.

If you’re committed to helping children and young people thrive, come and join the journey in Herefordshire - where your work truly matters.

Herefordshire Council Plan

The Council plan sets out how we will make our contribution to achieving a better and more successful Herefordshire, please see the link below to find out more:

Herefordshire Council Plan 2024-2028

Reasonable Adjustments

Our recruitment process runs in partnership with Hoople Resourcing. If you require any reasonable adjustments or alternative methods for the online application process, please contact the resourcing team by email: [e-mail].

If you’re shortlisted for interview and require any reasonable adjustments, our Children & Young People Recruitment Team will be happy to support you.

Creating an inclusive workplace

We encourage our employees to feel empowered and to use their voices to help embrace diversity, promote inclusivity and shape our organisation. We have eight employee network groups, collectives of colleagues who often share identities, life experiences or cultures and offer support and community. They also play an important role in strengthening the voices of employees at Herefordshire Council. Embedded in the Council's values is a commitment to listen to people's views and needs.

For more information on our Employee Network Groups please view our dedicated recruitment website: www.spiritofherefordshire.com.

Commitments, Covenants and Statutory Obligations

The following candidates will be interviewed if they meet the essential criteria for the post they are applying for:

• Those who indicate that they have a disability. This is part of our commitment to the “Disability Confident” scheme.
• Those who indicate in their application that they are an Armed Forces Veteran or Reservist. This is part of our pledge to support the Armed Forces Covenant.
• Those who indicate in their application that they are a Herefordshire care leaver. This is part of our commitment to supporting young people leaving our care.

We take our commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults seriously and expect all of our staff, visitors and volunteers to share in this commitment.

We are committed to safeguarding and promoting the welfare of children & young people and vulnerable adults. If you are offered this position, it will be subject to a Disclosure and Barring Service enhanced check and further pre-employment checks.