Career-Transition Training Coordinator

80 Reed in Partnership Ltd; Aldergrove; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

25 days annual leave

Pension scheme

Management & Leadership training

Professional & Personal Development

Bi-annual pay reviews

Wellbeing support

Job summary

Reed in Partnership is seeking a Training Course Administrator in the UK to manage training bookings and provide excellent customer service to Service Leavers transitioning to civilian careers.

You will administer course bookings, handle enquiries, and ensure data accuracy across systems, while supporting the Training Team Leader with enrolments and reporting. A 2 A‑Levels or Level 3 Diploma minimum is required, with strong communication and organisational skills.

Qualifications

• Minimum of 2 A-Levels or equivalent Level 3 Diploma.
• GCSE English Language at Grade B or above (or Level 2 literacy).
• Excellent interpersonal and customer service skills.
• Strong verbal and written communication.

Responsibilities

• Take ownership as a subject matter expert on CTP training courses and vocational skills programmes.
• Provide information and support to Service Leavers regarding training opportunities and course availability.
• Take bookings and enrol participants onto training courses.
• Accurately record customer interactions and maintain course booking data on relevant systems.
• Process and reconcile financial transactions, including payments and invoicing.
• Monitor course enrolments and provide information and insights to the Training Course Team Leader.
• Process Ministry of Defence (MOD) digital training requests and maintain accurate records.

Skills

Interpersonal skills

Customer service

Organisational skills

Written communication

Verbal communication

Self-motivation

Attention to detail

Travel to other locations

A-Levels or Level 3 Diploma

GCSE English or Level 2 literacy

Education

A-Levels or Level 3 Diploma

GCSE English Language (Grade B or equivalent)

Job description

Reed in Partnership is seeking a Training Course Administrator in the UK to manage training bookings and provide excellent customer service to Service Leavers transitioning to civilian careers.

You will administer course bookings, handle enquiries, and ensure data accuracy across systems, while supporting the Training Team Leader with enrolments and reporting. A 2 A‑Levels or Level 3 Diploma minimum is required, with strong communication and organisational skills.