Career Coach: Guiding Your Path to Sustainable Employment

Acorn Training; Newcastle-under-Lyme; On-site; GBP 23,000 - 28,000; Full time

Job summary

A prominent training provider in the United Kingdom is seeking a candidate to manage customer cases and provide guidance for sustainable employment. Responsibilities include preparing job search materials, working with local employers, and supporting customers with diverse needs. Candidates should have qualifications such as an NVQ Level 2 in customer service and a full driving license. This role offers an opportunity to contribute to developing sustainable future careers and could be a significant step in your professional journey.

Qualifications

• Experience working with diverse customer groups including those with learning difficulties.
• Knowledge of barriers to learning and employment.
• Skills for Life awareness is desirable.

Responsibilities

• Manage a customer case load effectively.
• Provide one-to-one information, advice and guidance sessions.
• Coach customers to promote positive behaviors associated with employment.
• Keep accurate records of customer progress.

Skills

Full Driving licence with access to a car with Business Insurance

Ability to work under pressure

Teamwork

Problem-solving

Time management

Ability to reflect on performance

Ability to work independently

Proactivity

Understanding limitations

Education

Full NVQ Level 2 in customer service, business administration, accounting, or IT

GCSE (or equivalent) in English Language and Mathematics

Level 2 IT Qualification (such as ECDL)

Level 3 Information, Advice and Guidance qualification

IEP Accredited Sector Induction (Level 2)

First Aid at Work Certificate

Job description

A prominent training provider in the United Kingdom is seeking a candidate to manage customer cases and provide guidance for sustainable employment. Responsibilities include preparing job search materials, working with local employers, and supporting customers with diverse needs. Candidates should have qualifications such as an NVQ Level 2 in customer service and a full driving license. This role offers an opportunity to contribute to developing sustainable future careers and could be a significant step in your professional journey.