Care Team Leader - Keys Hill Park

Lifeways Group; Wroxham; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Over £2,000 in annual rewards

Free DBS

Cycle to Work Scheme

Gym discounts

Job summary

Lifeways Group is seeking a dedicated Care Team Leader to join the service at Keys Hill Park, Wroxham. You will lead a supportive team, deliver high-quality, person-centred care to adults with learning disabilities and complex needs, and work alongside the Service Manager to drive continuous improvement.

You'll guide staff, ensure safe, dignified care, and champion empowerment within a collaborative, community-focused setting near the River Bure, with varied shifts and opportunities for

Qualifications

• Experience as a Care Team Leader or Senior Support Worker.
• NVQ/QCF in Health & Social Care (or equivalent) preferred.
• Strong communication, leadership and organisational skills.
• A genuine passion for empowering people to live independent lives.

Responsibilities

• Lead, mentor and develop a strong support team.
• Carry out staff supervisions, interviews and ongoing coaching.
• Promote exceptional, person-centred support and positive risk-taking.
• Work collaboratively with colleagues, professionals and the people we support.
• Maintain accurate records and use IT systems confidently.
• Uphold the highest standards of safety, quality and dignity.

Skills

Leadership

Communication

Organisational skills

People empowerment

Education

NVQ/QCF Health & Social Care

Job description

Care Team Leader – Full Time

Location: Keys Hill Park, Wroxham

You're not just anyone. From every day life, to changing someone's world.

Job Description

Are you ready to step into a role where leadership truly matters? At Lifeways, you’ll join a team that values your contribution, supports your growth and empowers you to make a meaningful difference every single day.

This is a chance to become part of a service at the heart of the local community, helping people live more independent, fulfilled lives.

About The Role

We’re looking for a committed and confident Care Team Leader to join our established service at Keys Hill Park. Working alongside the Service Manager, you will guide, motivate and support a dedicated team while also playing an active role in providing high‑quality, person‑centred care to adults with learning disabilities, autism and complex needs.

This is more than a leadership role — it’s an opportunity to shape a positive, empowering environment where people can thrive.

Key Responsibilities

• Lead, mentor and develop a strong support team
• Carry out staff supervisions, interviews and ongoing coaching
• Promote exceptional, person‑centred support and positive risk‑taking
• Work collaboratively with colleagues, professionals and the people we support
• Maintain accurate records and use IT systems confidently
• Uphold the highest standards of safety, quality and dignity

What We’re Looking For

• Experience as a Care Team Leader or Senior Support Worker
• NVQ/QCF in Health & Social Care (or equivalent) preferred
• Strong communication, leadership and organisational skills
• A genuine passion for empowering people to live rich, independent lives

If you're an experienced Support Worker looking for that next step, we’ll provide the development, training and mentorship to help you succeed.

Shift Pattern

Varied shifts available - flexible on hours but alternative weekends

Service operates long day shifts of 12 or 14 hours, typically between 8am and 10pm.

Sleep-in shifts may also form part of this role.

Preferably a Driver But Not Essential

About Keys Hill Park

Keys Hill Park sits in a peaceful rural spot near the River Bure with Wroxham and Hoveton just a short walk away. The area offers local shops, cafés, boat tours and popular attractions, making it a lively and engaging community, especially in summer.

People we support enjoy everything from coastal trips to local walks, gym sessions at NR12 Fitness, visits to Norwich’s theatres and museums, and celebrating events together throughout the year.

What The People We Support Say

“It’s very nice here. Everyone’s so friendly. There’s helpful staff, and residents help with doing things. The garden is nice; I enjoy being outside working on the vegetable patch. Once in a while I go into town and I sing at a local church most Sundays.”

Why Join Lifeways?

Choosing Lifeways means joining an organisation that supports your growth and recognises your contribution. Benefits include:

• Over £2,000 in annual rewards
• Free DBS
• Cycle to Work Scheme
• Gym discounts and health cash plans
• Discounts at B&Q and with the Blue Light Card
• £200 for every successful staff referral
• 3% employer pension contribution
• Eight paid training days each year
• Funded qualifications and apprenticeships
• Lifeways Rewards: discounts at major retailers, holidays, cinemas and more
• Free Employee Assistance Programme

Ready to Lead with Purpose?

If you’re passionate about supporting people and building confident, motivated teams, this is your opportunity to make a real impact.

Join Lifeways and help shape a community where independence is supported, inclusion is championed and lives are transformed.