Care Team Leader

Caremark Ltd; Worcester; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading care provider is seeking a Care Team Leader in Worcester. This role involves supporting both customers and staff, ensuring high-quality care services, and offers opportunities for progression within the organization. The ideal candidate must be self-motivated, well-organized, and possess effective communication skills.

Qualifications

• Must hold a full UK driving license and have access to a vehicle.
• Prior experience in delivering care is expected.

Responsibilities

• Provide support to customers and assist in mentoring staff.
• Ensure correct medication administration and conduct checks.
• Build rapport and promote strong relationships with staff and customers.

Skills

Communication

Self-motivation

Organization

Flexibility

Supportive attitude

Record keeping

Pressure management

Job description

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Must hold a full UK driving license and have access to a vehicle.

We are seeking a new Care Team Leader at Caremark Worcester. In this position, you can leverage your experience and grow within the care industry. If you are ready to take the next step, you will work closely with the office management team and colleagues to deliver the highest quality care service.

This role is primarily to provide support to customers. As a Care Team Leader, you would also assist the Field Care Supervisor with the following:

• Shadow new staff during shifts, providing a full introduction to care, procedures, and role expectations. Support staff retention and ensure understanding of how Access works.
• Report any concerns regarding staff or customers to the office.
• Ensure medication is administered correctly to customers.
• Build rapport with staff, customers, and office personnel, promoting strong relationships.
• Cover the on-call emergency phone as required.
• Guide and mentor Care and Support Workers, as requested by the Deputy Manager.
• Conduct introductory visits with new customers.
• Perform spot checks, moving and handling, and medication checks.
• Collect information and documentation from customers' homes as directed by managers.
• Provide care and support to our customers.

Training will be provided. It is expected that the Care Team Leader will have prior experience in delivering care. There are opportunities for progression within Caremark Worcester and Malvern Hills.

The ideal Care Team Leader will possess the following qualities:

• Self-motivated and well-organized.
• Flexible and adaptable.
• Caring, sensitive, and supportive of others' needs.
• Ability to use initiative.
• Effective communication skills.
• Good recording and reporting skills.
• Ability to work under pressure.
• Full driving license and access to a vehicle.

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