Care Team Leader

Belong; Sefton; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

Competitive pay £15.45/hour

Enhanced pay for Bank Holidays

Paid induction and ongoing training

Career development opportunities

Employee Assistance Programme

Occupational Health support

Life Assurance scheme

Referral programmes

Pension scheme

Discounted meals in Village Bistro

Values-led environment

Job summary

Belong Birkdale is seeking an experienced Team Lead to guide a household of older people, including those living with dementia, ensuring person-centred care and high standards. You will lead a team of Support Workers, coordinate rotas, oversee medications and maintain care plans with a focus on dignity and independence.

You will also conduct supervisions, support team development, and liaise with families and healthcare professionals while upholding Belong’s values and policies.

Qualifications

• NVQ Level 3 in Health & Social Care (or working towards).
• Experience working within an adult social care setting.
• Experience administering medication.
• Experience leading, supervising or mentoring care colleagues.
• Excellent communication and organisational skills.
• A caring, compassionate and person-centred approach.
• Ability to work the required shift pattern, including alternate weekends.

Responsibilities

• Lead, motivate and support a team of Support Workers.
• Manage and coordinate staff rotas.
• Oversee medication administration, ordering and auditing.
• Maintain and update person-centred care plans.
• Conduct supervisions and one-to-one meetings with colleagues.
• Support development and wellbeing of team members.
• Promote independence, dignity and choice for customers.
• Support individuals living with dementia and other age-related conditions.
• Maintain accurate records and documentation.
• Build positive relationships with customers, families and healthcare professionals.
• Ensure compliance with Belong policies, procedures and regulatory standards.

Skills

Leadership experience

Communication skills

Organisational skills

Medication administration

Education

NVQ Level 3 in Health & Social Care

Job description

Are you an experienced care professional with a passion for supporting older people and leading teams to deliver exceptional person-centred care?

At Belong Birkdale, we’re looking for a compassionate and motivated Team Lead to join our dedicated team. This is an excellent opportunity for someone looking to take the next step in their care career, combining hands‑on support with leadership responsibilities in our innovative dementia‑friendly village community.

As a Team Lead, you will play a key role in the day-to-day running of one of our households, supporting colleagues to deliver outstanding care while ensuring our customers enjoy a fulfilling, independent and meaningful life.

Important Information

Please note that Belong does not hold a sponsorship licence. Therefore, we are unable to consider applications from candidates who require sponsorship to work in the UK now or in the future.

All offers of employment are subject to an Enhanced DBS check and satisfactory pre-employment checks.

Working Pattern

Full time hours and requires flexibility to work a combination of:

• 8:00am to 3:00pm shifts
• 3:00pm to 10:0pm shifts
• Alternate weekends, including both Saturday and Sunday

What You’ll Be Doing

As a Team Lead, you’ll be responsible for the day-to-day leadership of your household team, ensuring high‑quality care and support is delivered at all times.

Your responsibilities will include:

• Leading, motivating and supporting a team of Support Workers.
• Managing and coordinating staff rotas.
• Overseeing medication administration, ordering and auditing.
• Maintaining and updating person‑centred care plans.
• Conducting supervisions and one‑to‑one meetings with colleagues.
• Supporting the development and wellbeing of team members.
• Promoting independence, dignity and choice for our customers.
• Supporting individuals living with dementia and other age‑related conditions.
• Maintaining accurate records and documentation.
• Building positive relationships with customers, families and healthcare professionals.
• Ensuring compliance with Belong policies, procedures and regulatory standards.
• Acting as a positive role model and championing Belong’s values in everything you do.

About You

We’re looking for someone who is passionate about delivering excellent care and supporting others to be their best.

Essential

• NVQ Level 3 in Health & Social Care (or working towards).
• Experience working within an adult social care setting.
• Experience administering medication.
• Experience leading, supervising or mentoring care colleagues.
• Excellent communication and organisational skills.
• A caring, compassionate and person‑centred approach.
• Ability to work the required shift pattern, including alternate weekends.

Desirable

• Experience supporting older people living with dementia.
• Previous experience as a Senior Support Worker, Team Leader or similar role.
• Knowledge of safeguarding and best practice within care services.

What We Offer

• Competitive pay of £15.45 per hour.
• Enhanced pay for Bank Holidays.
• Paid induction and ongoing training.
• Career development and progression opportunities.
• Employee Assistance Programme.
• Occupational Health support.
• Life Assurance scheme.
• Enhanced Colleague Referral Scheme.
• Colleague recognition and reward programmes.
• Company pension scheme.
• Discounted meals and refreshments in our Village Bistro.
• Supportive and values‑led working environment.

About Belong

Belong is an award‑winning, not‑for‑profit organisation providing innovative, person‑centred care and support for older people, specialising in dementia care. Our unique village communities offer a vibrant alternative to traditional care settings, enabling people to live independently while receiving the care and support they need.

Our values are at the heart of everything we do:

• Stronger Together
• Be Your Best
• Respect
• A Better Tomorrow
• Care from the Heart

If you’re looking for a rewarding leadership role where you can make a genuine difference every day, we’d love to hear from you.