Care Team Leader

Crystal Care; Eastbourne; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Induction training

Paid breaks

Blue Light Card

Enhanced DBS check

Refer a Friend bonus

Uniform provided

Pay Day Breakfast

Free meal on shift

Ongoing training

Job summary

Crystal Care is seeking a Care Team Leader to guide and mentor care teams in delivering person-centred care. You will support the General Manager and Care Manager to keep the home safe, compliant and a positive workplace.

The role involves hands-on leadership, supervising team performance, and acting as a Senior on-call when required within Eastbourne care home. The position offers generous induction and development opportunities.

Qualifications

• NVQ Level 3 in Health & Social Care (or equivalent)
• Experience in a senior care or leadership role
• Excellent communication and organisational skills
• Ability to lead by example and coach others

Responsibilities

• Take responsibility for the home outside office hours or in the absence of the General Manager/Care Manager.
• Lead, coach and support the care team to deliver outstanding person-centred care.
• Provide high-quality personal care according to care plans.
• Act as a Key Worker for allocated residents and review care plans.

Skills

NVQ Level 3 in Health & Social Care

Leadership

Communication

People management

Education

NVQ Level 3 in Health & Social Care

Job description

Care Team Leader

Lead with Compassion. Inspire Excellence. Make Every Day Matter.

Are you an experienced care professional with an NVQ Level 3 in Health & Social Care looking to take the next step in your career?

At Crystal Care Collection, we're passionate about creating exceptional homes where residents receive outstanding care and our team members feel valued, supported and empowered to thrive.

About the Role

As a Care Team Leader / Deputy Manager, you'll lead by example, supporting and mentoring care teams to deliver person-centred care that enables residents to live fulfilled, enriched and dignified lives.

Working closely with the General Manager and Care Manager, you'll help ensure the home operates safely, effectively and in line with regulatory requirements, while promoting a positive culture for both residents and colleagues.

Key Responsibilities

• Take responsibility for the home outside office hours or in the absence of the General Manager and/or Care Manager, ensuring safe and effective operation.
• Lead, coach and support the care team to deliver outstanding person-centred care.
• Provide high-quality personal care in accordance with individual care plans.
• Act as a Key Worker for allocated residents, ensuring their needs and preferences are fully understood and met.
• Assist in developing, reviewing and implementing individual care plans.
• Undertake Move-In Assessments as delegated and contribute to decisions regarding admissions.
• Safely order, administer and record medication in line with company procedures and legislation.
• Maintain the highest standards of confidentiality and ensure colleagues do the same.
• Ensure compliance with Health & Safety, COSHH, Infection Prevention & Control and all relevant health and social care legislation.
• Complete quality audits, supervisions and appraisals as delegated by the management team.
• Support the delivery of hands-on care whenever required.
• Participate in the home's emergency on-call rota.

About You

• Holds an NVQ Level 3 in Health & Social Care (or equivalent).
• Has previous experience in a senior care or leadership role.
• Is passionate about delivering exceptional resident care.
• Leads by example and enjoys coaching and developing others.
• Has excellent communication and organisational skills.
• Can remain calm and make sound decisions in a fast-paced environment.
• Is committed to maintaining high standards and regulatory compliance.

Working Pattern

This role operates on a permanent rolling rota of three consecutive shifts on followed by three consecutive shifts off.

Shift Options

• Full Time Days
• 8:00am - 8:00pm
• Average 42 hours per week

Pay Rates

• £18.22 per hour

What We Offer

• Full induction training programme
• Paid breaks
• Fully funded Blue Light Card
• Fully funded Enhanced DBS check
• Refer a Friend bonus scheme
• Uniform tunic provided
• Pay Day Breakfast
• Free meal on shift
• Ongoing training and development opportunities
• Supportive management team and genuine career progression

We are currently unable to offer sponsorship for this role.

Our screening and recruitment process is conducted in line with Crystal Care Collection's Safeguarding Policy.