Care Team Leader

The Royal Masonic Benevolent Institution Care Company; Cramlington; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Joining bonus

Free meals

Parking

DBS check

Health cash plan

Job summary

The Royal Masonic Benevolent Institution Care Company is seeking a Care Team Leader in Scarbrough Court, Cramlington. Lead a compassionate team to ensure residents receive safe, person-centred care in a welcoming environment.

You will mentor carers, oversee handovers, and maintain high standards of care documentation, while collaborating with families and healthcare professionals to support residents daily.

Qualifications

• NVQ Level 2 in Health & Social Care with potential to progress to Level 3.
• Experience leading a care team in a care setting.
• Ability to lead, motivate and inspire others.
• Strong communication and organisational skills.
• Calm, empathetic approach building trust with residents and families.
• Commitment to accuracy, compliance and continuous improvement in care documentation.

Responsibilities

• Coordinate and guide the care team to deliver exceptional support to residents daily.
• Oversee handovers and allocate staff effectively.
• Mentor and supervise carers to provide high-quality care.
• Audit care plans and manage medication safely.
• Communicate effectively with families, GPs and multidisciplinary professionals.
• Create a safe, welcoming, and empowering environment.

Skills

Team leadership

Communication

Education

NVQ Level 2 in Health & Social Care

Job description

Do you have what it takes to inspire a team and create a place where every resident feels truly safe, valued and supported every single day?

• £14.22 per hour

Location: Scarbrough Court, Alexandra Way, Cramlington, Northumberland, NE236ED

As a Care Team Leader, you’ll use your natural ability to inspire, support, and guide others, creating an environment where residents feel cared for and colleagues feel valued. If you lead with kindness, bring out the best in your team and take pride in helping people live well, you’ll feel right at home here.

At RMBI Care Co., our values are Kind, Supportive, Trusted. They guide how we care, lead and work together. If these values resonate with you, you will belong here.

Whether you are an experienced Senior Support Worker or Senior Healthcare Assistant, we provide the training and support to help you excel in your role.

What You’ll Gain

• A welcoming, values-driven team where your contribution is appreciated
• Joining bonus, plus free meals, parking and DBS check
• 28 days paid holiday (rising to 33 with long service)
• Paid induction and ongoing training from day one
• Discounts on shopping, gifts and family days out
• Health cash plan for dental and eye care and a pension scheme
• Care Friends Referral Scheme - earn rewards by referring talented colleagues to join our team
• Opportunities to grow your career with a dedicated learning and development team

What You’ll Bring

• NVQ Level 2 in Health & Social Care, with guided development for those keen to achieve Level 3
• Proven experience in a care setting, with the ability to lead, motivate and inspire a team
• Confidence in supporting staff to deliver safe, high-quality, person-centred care
• Strong communication and organisational skills, with the ability to prioritise and adapt
• Calm, empathetic approach, building trust with residents, families and colleagues
• Commitment to accuracy, compliance, and continuous improvement in care and documentation

About the Role

In this hands-on leadership role, you’ll coordinate and guide the care team to deliver exceptional support to residents each day. You’ll oversee handovers, allocate staff effectively and ensure each resident’s needs are met with dignity, respect and consistency.

You’ll mentor and supervise carers, ensuring they feel supported and motivated to provide the highest standard of care. You’ll lead by example—auditing care plans, managing medication safely, welcoming new residents and communicating effectively with families, GPs and multi-disciplinary professionals.

Your role ensures the home is a place where residents feel truly cared for and colleagues feel supported. By leading with empathy, inspiring your team and focusing on person-centred care, you help create a safe, welcoming and empowering environment for everyone.

At RMBI Care Co., we welcome applications from people of all backgrounds and experiences.

Scarbrough Court –“Rated Good by CQC”, with 95% of RMBI Care Co. services either Outstanding or Good.