Care & Support Worker - Southern Housing

Southern Housing; Horsham; On-site; GBP 13,000 - 16,000; Part time

Benefits offered by this job

Pension

Life assurance

Healthcare cash plan

Eyecare & dental

Birthday leave

Retailer discounts

Cycle to work

Buy & sell annual leave

Season ticket loan

In-house academy & career development

Flexible working

Job summary

Southern Housing is seeking a part-time Care & Support Worker to assist residents with personalised support across Sandown and surrounding areas. Role involves evenings, weekends and potential sleep-in duties, with pro-rata salary reflecting part-time hours.

You’ll work within a CQC-regulated environment, promoting dignity, independence and inclusion, while building trusted relationships with residents and colleagues. Full training provided.

Qualifications

• Demonstrates empathy and a caring approach.
• Clear communication with residents and colleagues.
• Ability to work as part of a team in a regulated care environment.
• Willingness to work evenings and weekends and sleep-in duties if required.
• GCSEs including Maths and English; NVQ Level 2 in Care or equivalent anticipated.

Responsibilities

• Deliver care and support across our housing schemes and community settings.
• Work to individual care plans, promoting independence and inclusion.
• Respond appropriately in emergencies and maintain safeguarding responsibilities.
• Complete accurate records and reports with basic IT skills.

Skills

Empathy

Communication skills

Teamwork

Flexibility

Education

GCSEs including Maths and English

NVQ Level 2 in Care

Tools

Basic IT skills

Job description

Care & Support Worker

Part time – 20.5 hours per week

£24,479 per annum (pro rata to £14,337 per annum)

Sandown, Isle of Wight

Ref: 450

About The Role

We’re looking for caring, positive people to join our team to help us provide personalised, high-quality support to the residents and individuals who use our services. You’ll be working with a diverse group of people, including older adults, individuals with learning disabilities or autism, people with mental health needs and those with more complex support requirements.

As a Care & Support Worker, you’ll be part of a supportive team delivering care across our supported housing schemes, extra care services and within the local community. You’ll provide care and support in line with individual care plans, helping people to live as independently as possible while promoting dignity, choice and inclusion.

This is a hands-on role that requires flexibility. You’ll be expected to work evenings and weekends where required and may undertake sleep in duties or take part in an on-call rota. The role also involves physically demanding tasks, including moving and handling, and responding calmly in emergency situations.

Our CQC registered office is in Newport, but this role is primarily based in Sandown and the surrounding Bay area. You’ll support people in their own homes and within our local schemes, with occasional travel to other locations across the Island where required.

About you

You’re compassionate, patient and committed to making a positive difference to people’s lives. You’re comfortable working in a CQC regulated care environment and understand the importance of safeguarding, dignity and person-centred support.

You will need:

• A caring and empathetic approach, with the ability to build positive, trusting relationships
• The ability to deliver care and support in line with individual care plans, promoting independence, choice and inclusion
• An understanding of safeguarding responsibilities, with confidence following procedures and reporting concerns
• The ability to remain calm and professional in emergencies and challenging situations
• A commitment to equality, dignity and anti-discriminatory practice
• The physical ability to undertake moving and handling tasks
• Basic IT skills to maintain accurate records and reports
• Flexibility to work evenings, weekends, sleep in duties and on call rotas
• Strong communication skills and the ability to work effectively as part of a team
• A minimum of 5 GCSEs (or equivalent) including Maths and English
• Willingness to work towards an NVQ Level 2 in Care (or equivalent)

No previous experience is required - full training and support will be provided.

Successful candidates will be subject to an Enhanced DBS check.

About our services

You’ll be part of our Care & Support service, delivering CQC regulated, person centred care to people with a range of support needs.

The service focuses on helping people live independently, achieve their goals and remain active within their communities. We support individuals with their wellbeing, safety and daily living, tailoring our approach to meet each person’s unique needs.

Working as part of a supportive team, you’ll help deliver care that promotes dignity, choice and inclusion, ensuring people feel safe, supported and empowered in their daily lives.

What's in it for you

• Pension
• Life assurance
• Healthcare cash plan
• Eyecare & dental
• Birthday leave
• Retailersdiscounts
• Cycle to work
• Buy & sell annual leave
• Season ticket loan
• In-house academy & career development
• Flexible working

About Us

At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to people’s lives.

A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.

Closing date: 13th November 2026