Care Supervisor

Visiting Angels Northern Ireland; Belfast City District; On-site; GBP 31,000 - 33,000; Full time

Benefits offered by this job

Excellent pay rates

Travel time paid

Annual pay rise

Mileage allowance

Paid holidays

Induction & training

NISCC registration fees

Flexible shifts

Real-time care plan access

Blue Light Card benefits

Refer an Angel rewards

Job summary

Visiting Angels Northern Ireland is looking for a Care Supervisor to join our Belfast leadership team. You will supervise caregivers, develop staff, and ensure high-quality, person-centred care across our client base.

Reporting to the Registered Manager, you will conduct client assessments, create care plans, support inductions, and help maintain RQIA standards. A driving licence and UK work status are essential for this on-site role.

Qualifications

• Minimum 1 year experience in domiciliary or community care.
• Level 3 in Health & Social Care (or working towards it).
• Registered with NISCC or eligible upon appointment.
• Full UK driving licence and access to own vehicle.
• Strong knowledge of person-centred care planning and risk assessment.
• Confident communicator with leadership presence.
• Right to work in the UK.

Responsibilities

• Supervise, mentor and support caregivers with observations and 1:1 supervision.
• Conduct initial and ongoing client assessments and create care plans and risk assessments.
• Carry out client courtesy calls and respond to feedback.
• Support new caregivers through induction and ongoing training.
• Act as a key contact between clients, families, caregivers and management.
• Ensure compliance with RQIA standards, safeguarding and policies.
• Participate in the on-call rota on a rotational basis.
• Escalate concerns and drive continuous improvement.

Skills

Care supervision

People development

Leadership

Communication

Risk assessment

Driving licence

Education

Health & Social Care Level 3

NISCC registration or eligible

Level 4/5 in HSC or Leadership

Tools

Birdie platform

Job description

Are you ready to lead with heart and make a lasting impact?

Visiting Angels Northern Ireland is growing, and we're looking for an exceptional Care Supervisor to join our leadership team. This is a role for someone who is passionate about quality care, loves developing people, and wants to be part of something that truly makes a difference.

At Visiting Angels NI, we believe that when our team feels valued and supported, our clients receive the very best care. That starts with great leadership and that’s where you come in.

About The Role

You will play a central part in ensuring high-quality, person-centred care is delivered consistently across our client base. Working closely with the Registered Manager and care team, you will:

• Supervise, mentor and support our caregivers through regular observations, competency assessments and 1:1 supervision
• Conduct initial and ongoing client assessments and create outcome-led, person-centred care plans and risk assessments
• Carry out regular client courtesy calls and respond meaningfully to feedback
• Support new caregivers in the field through induction and ongoing training
• Act as a key point of contact between clients, families, caregivers and management
• Ensure full compliance with RQIA standards, safeguarding procedures, and Visiting Angels NI policies
• Participate in the out-of-hours emergency on-call rota on a rotational basis
• Escalate concerns promptly and support a culture of continuous improvement

What We’re Looking For

Essential:

• Minimum 1 year experience in a domiciliary or community care setting
• Level 3 in Health & Social Care (or actively working towards it)
• Registered with NISCC or eligible to register upon appointment
• Full UK driving licence and access to own vehicle
• Strong knowledge of person-centred care planning and risk assessment
• Confident communicator with genuine compassion and leadership presence
• Right to work in the UK

Desirable:

• Level 4/5 in Health & Social Care or Leadership & Management in Adult Care
• Previous supervisory or field care supervisor experience
• Familiarity with digital care management platforms
• Experience working to RQIA regulatory standards

Personal Attributes

You are warm, organised, and proactive. You lead by example, hold yourself and others to a high standard, and genuinely care about the people you work with both clients and colleagues. You’re resilient under pressure, solutions-focused, and committed to continuous improvement.

Ready to lead with purpose?

Visiting Angels Northern Ireland is an equal opportunities employer. All appointments are subject to Enhanced Access NI disclosure and satisfactory references. NISCC registration is a condition of employment.

Required Criteria

• Full UK driving License
• Access to own car

About The Company

Visiting Angels Northern Ireland is one of Belfast’s most trusted home care agencies, providing professional, person-centred domiciliary care across Northern Ireland. As an RQIA-registered provider, we build genuine, long-lasting relationships between our caregivers and the clients they support. Our NISCC-registered care assistants deliver personal care, companionship, dementia care, live-in care, overnight support, respite care, and post-hospital recovery, all tailored to each individual’s needs. If you are looking for meaningful home care jobs in Belfast or Northern Ireland, Visiting Angels is the employer for you.

Company Culture

At Visiting Angels Northern Ireland, our culture is built on dignity, compassion, and respect. We believe that great care starts with great caregivers, which is why we invest heavily in the wellbeing, training, and professional development of every member of our team.

We are proud to be a carer-centred organisation. Unlike many home care providers we give our caregivers a voice, flexible working patterns to suit their lifestyle, and the tools they need to thrive. We celebrate achievements, support mental health and wellbeing, and foster a genuine sense of family within our team.

Our commitment to equal opportunities means we welcome applications from all backgrounds. Whether you are an experienced domiciliary care worker, a health care assistant, a support worker, or someone new to the care sector, you will find a welcoming, inclusive, and supportive workplace at Visiting Angels Northern Ireland.

Company Benefits

• Excellent pay rates with paid travel time between visits
• Enhanced Bank Holiday pay
• Guaranteed annual pay rise
• Mileage allowance
• Paid annual holidays
• Full paid induction, training & ongoing professional development
• Paid NISCC registration & Access NI fees
• Paid MOT fees for caregivers
• Flexible shifts that fit your lifestyle
• Minimum 1-hour visits – no rushed appointments
• Real-time support & care plan access via Birdie (our digital care platform)
• Blue Light Card benefits
• Refer an Angel scheme – earn rewards for referring great people
• Vacation, Paid time off, Performance bonuses, Paid sick days, Retirement plan and/or pension, Flexible schedule, Employee development programs, Pet friendly offices, Casual dress, Free parking, Referral bonus, Open office, Long service recognition, Wellbeing Scheme, Blue Light Card, Social Opportunities, Annual Rise, Employee of the Month, Employee Recognition Scheme, Annual performance review, Culture of recognition, On the job learning, Progression opportunities, Access to Health & Wellbeing app, Bereavement leave, Long service awards, Service recognition increases to annual leave, Staff celebration events

Salary

£30,500.00 - £33,450.00 per year