Care Scheduler

Diamond Care Limited; England; On-site; GBP 28,000 - 30,000; Full time

Job summary

A leading care provider in the UK is looking for a Scheduler to manage appointments and coordinate schedules. The ideal candidate will ensure efficient office operations and maintain communication with clients and team members. This full-time role requires strong organisational and administrative skills, with a focus on quality assurance and client satisfaction.

Qualifications

• Proven experience in an office or administrative role is preferred.
• Ability to multitask and manage time effectively in a fast-paced environment.

Responsibilities

• Manage and coordinate daily schedules for staff and resources.
• Communicate regularly with clients and their families to review care arrangements.
• Contribute to quality assurance activities to support outstanding care.

Skills

Organisational Skills

Communication

Problem-Solving

Tools

Microsoft Office Suite

Scheduling Software

Job description

We are seeking a highly organised and detail-oriented Scheduler to join our team. The ideal candidate will play a crucial role in managing appointments, coordinating schedules, and ensuring efficient operations within the office. This position requires strong administrative skills and the ability to communicate effectively with various stakeholders.

Duties

• Manage and coordinate daily schedules for staff and resources.
• Communicate regularly with clients and their families to review care arrangements and ensure satisfaction, escalating issues where needed.
• Collaborate with the Registered Care Manager, Client Services Manager, and Quality Team to ensure service delivery aligns with CQC standards and internal quality expectations.
• Contribute to quality assurance activities, such as feedback calls, reviews, and documentation checks, to support the delivery of outstanding care.
• Schedule appointments, meetings, and events while ensuring optimal use of time.
• Maintain accurate records of all scheduled activities and changes.
• Communicate with clients and team members regarding scheduling needs and updates.
• Assist in the preparation of reports related to scheduling and resource allocation.
• Support administrative tasks as needed to ensure smooth office operations.
• Handle any scheduling conflicts or issues that arise promptly and professionally.

Qualifications

• Proven experience in an office or administrative role is preferred.
• Excellent organisational skills with a keen attention to detail.
• Strong communication skills, both written and verbal.
• Proficiency in using scheduling software and Microsoft Office Suite.
• Ability to multitask and manage time effectively in a fast-paced environment.
• A proactive approach to problem-solving with strong decision-making capabilities.

If you are passionate about organisation and efficiency, we encourage you to apply for this exciting opportunity as a Scheduler.

Job Type: Full-time

Pay: 28,000.00- 30,000.00 per year

Schedule:

• Monday to Friday
• Weekend availability