Care Quality Supervisor Care Operations · York & Rural (Yorkshire)

Radfield Home Care Ltd; York; On-site; Full time

Job summary

A leading home care organization in York is seeking a Field Care Supervisor to oversee a team of Care Professionals. This role involves conducting client reviews, mentoring staff, and ensuring high-quality care delivery. The successful candidate will have experience in care and will help maintain the company's outstanding reputation.

Qualifications

• Experience in care.
• Willingness to work towards NVQ Level 3.
• Enhanced DBS check mandatory.

Responsibilities

• Support and mentor Care Professionals.
• Conduct reviews and staff training.
• Participate in On-call rota.

Skills

Experience in care

Education

NVQ Level 2 in Health & Social Care

Job description

Location: York and surrounding rural areas
Hours: Full-time or Part Time, including On-Call (alternate weekends required)

Salary:

• £13.75 Weekdays
• £14.75 Sat/Sun
• Paid Travel Time at hourly rate
• £0.40ppm
• On-Call bonus

Key Responsibilities:

• Support and Mentor Care Professionals
• Conduct reviews, spot checks, and training
• Assess and review Client care plans
• Ensure care meets Client needs
• Participate in the On-call rota
• Maintain care records and liaise with staff to ensure quality care
• Promote and uphold our company’s values, confidentiality, and safety policies

Role Overview:
As a Field Care Supervisoryou’ll support and supervise a team of Care Professionals, ensuring exceptional care delivery. You’ll be responsible for Client reviews, Staff mentoring and Quality Assurance. Your leadership will ensure clients receive the highest level of care, and you’ll play an essential role in managing day-to-day services and participating in the On-Call rota.

About Us:
We are York's only domiciliary home care organisation rated Outstanding by the Care Quality Commission (CQC), dedicated to providing top-quality care for older people wishing to remain in their homes. With a strong reputation, we prioritise supporting our Care Professionals.

Requirements:

• Experience in care
• NVQ Level 2 in Health & Social Care, willing to work towards Level 3
• Enhanced DBS check

Safeguarding:
All employees must protect vulnerable individuals from abuse and will receive safeguarding training. Enhanced DBS checks and references are mandatory for this role.