Team leader - York Care Operations · York & Rural (Yorkshire)

Radfield Home Care Ltd; York; On-site; Full time

Job summary

A leading home care organization in York seeks a dedicated Team Leader to supervise Care Professionals and ensure high-quality client care. Responsibilities include mentoring staff, conducting reviews, and participating in the on-call rota. Join a company with an Outstanding rating from CQC, committed to providing exceptional care for seniors wishing to remain at home.

Qualifications

• Experience in care.
• NVQ Level 2 in Health & Social Care.
• Willing to work towards Level 3.

Responsibilities

• Support and mentor Care Professionals.
• Conduct reviews, spot checks, and training.
• Assess and review Client care plans.

Skills

Care experience

Education

NVQ Level 2 in Health & Social Care

Willing to work towards Level 3

Job description

Location: York and surrounding rural areas
Hours: Full-time or Part Time, including On-Call (alternate weekends required)

Salary:

• £13.75 Weekdays
• £14.75 Sat/Sun
• Paid Travel Time at hourly rate
• £0.40ppm
• On-Call bonus

Key Responsibilities:

• Support and Mentor Care Professionals
• Conduct reviews, spot checks, and training
• Assess and review Client care plans
• Ensure care meets Client needs
• Participate in the On-call rota
• Maintain care records and liaise with staff to ensure quality care
• Promote and uphold our company’s values, confidentiality, and safety policies

Role Overview:
As a Team Leaderyou’ll support and supervise a team of Care Professionals, ensuring exceptional care delivery. You’ll be responsible for Client reviews, Staff mentoring and Quality Assurance. Your leadership will ensure clients receive the highest level of care, and you’ll play an essential role in managing day-to-day services and participating in the On-Call rota.

About Us:
We are York's only domiciliary home care organisation rated Outstanding by the Care Quality Commission (CQC), dedicated to providing top-quality care for older people wishing to remain in their homes. With a strong reputation, we prioritise supporting our Care Professionals.

Requirements:

• Experience in care
• NVQ Level 2 in Health & Social Care, willing to work towards Level 3
• Enhanced DBS check

Safeguarding:
All employees must protect vulnerable individuals from abuse and will receive safeguarding training. Enhanced DBS checks and references are mandatory for this role.