Care Plan Coordinator – Dementia Care & Compliance

Hatzfeld Care Limited; Hornsea; Sur place; GBP 15 000 - 21 000; Plein temps

Avantages offerts par ce poste

Mileage paid (over 5 miles, up to 50/m

Life insurance

Company pension

Meals provided

24/7 free counselling

On-site car park

Monthly staff bonuses

Refer a friend scheme £250

Résumé du poste

Hatzfeld Care Limited is seeking a Care Plan Coordinator to ensure residents have clear, accurate, and person-centred care plans reflecting their needs, risks, and goals. You will maintain up-to-date plans, support safe, high-quality care, and communicate plans to the wider team.

You will lead on assessments, plan development, and ongoing reviews, collaborating with managers, staff, and external professionals. A focus on dementia and safeguarding will underpin your day-to-day work.

Qualifications

• Strong understanding of person-centred care.
• Excellent written communication and attention to detail.
• Ability to interpret clinical information and translate into clear care plans.
• Good knowledge of safeguarding, mental capacity, and risk management.
• Confident working with digital care systems.
• Organised, proactive, and able to prioritise effectively.
• Experience in dementia care or mental health services.
• Knowledge of CQC KLOEs, Key Questions and Quality statements.
• Experience leading or supporting audits.
• NVQ Level 3 or above in Health & Social Care.

Responsabilités

• Complete comprehensive assessments for new admissions, including physical, mental health, cognitive, and social needs.
• Develop personalised care plans that reflect individual preferences, life history, cultural needs, and desired outcomes.
• Review and update care plans regularly (monthly or as needs change).
• Ensure care plans meet CQC requirements for accuracy, clarity, and person-centred practice.
• Maintain clear, professional documentation across digital and paper systems.
• Act as the central point of contact for care planning within the home.
• Work closely with Managers, senior carers, support workers, and external professionals (GPs, social workers, MDT).
• Ensure all staff understand and follow care plans, providing guidance where needed.
• Communicate changes promptly to the team and ensure updates are implemented consistently.
• Participate in audits of care plans, risk assessments, and daily records.
• Ensure care plans reflect best practice in dementia care, mental health support, safeguarding, and risk management.
• Support the home in meeting regulatory standards and preparing for inspections.
• Identify gaps or risks in documentation and take proactive steps to resolve them.
• Build positive relationships with residents and families.
• Involve residents and relatives in care planning discussions and reviews.
• Support residents to express their wishes, choices, and goals.
• Handle sensitive conversations with empathy and professionalism.
• Provide guidance to staff on documentation standards and person-centred care planning.
• Support new staff with understanding care plans and risk assessments.
• Promote a culture of continuous improvement and reflective practice.

Connaissances

Person-centred care

Written communication

Attention to detail

Safeguarding

Mental capacity

Risk management

Digital care systems

Organised

Team player

Interpersonal skills

Formation

NVQ Level 3+ in Health & Social Care

Description du poste

Hatzfeld Care Limited is seeking a Care Plan Coordinator to ensure residents have clear, accurate, and person-centred care plans reflecting their needs, risks, and goals. You will maintain up-to-date plans, support safe, high-quality care, and communicate plans to the wider team.

You will lead on assessments, plan development, and ongoing reviews, collaborating with managers, staff, and external professionals. A focus on dementia and safeguarding will underpin your day-to-day work.