Care Navigator Apprentice - Help Patients Access Care

Hull Business Training Centre; Hull and East Yorkshire; On-site; GBP 9,092 - 12,949; Full time

Benefits offered by this job

Annual leave

Birthday leave

No weekends

Uniform provided

Work-life balance

Job summary

North Beverley Medical Centre in Beverley, HU17, is seeking two Care Navigator Apprentices to join the friendly reception and administration team. The role focuses on helping patients access the right services and ensuring smooth day-to-day operations, supported by an experienced team.

You will develop skills in administration, patient care, and customer service while earning an apprenticeship wage. The position offers a structured learning path with opportunities for progression and a healthy

Qualifications

• Friendly, approachable and enjoys helping people.
• ,

Responsibilities

• Welcoming patients and providing excellent customer service.
• Answering calls and helping patients access the right healthcare services.
• Booking appointments and managing patient enquiries.
• Updating patient records and maintaining confidential information.
• Processing prescriptions, correspondence and mail.
• Supporting reception and admin team with daily tasks.

Skills

Friendly demeanor

Excellent communication

Team player

Organised

Confidentiality

IT literacy (Word & email)

Flexible hours 8:00–18:00

Education

GCSE English & Maths (4/C or above)

Tools

Microsoft Word

Email client

Job description

North Beverley Medical Centre in Beverley, HU17, is seeking two Care Navigator Apprentices to join the friendly reception and administration team. The role focuses on helping patients access the right services and ensuring smooth day-to-day operations, supported by an experienced team.

You will develop skills in administration, patient care, and customer service while earning an apprenticeship wage. The position offers a structured learning path with opportunities for progression and a healthy