Care Manager — Expert Training, Growth & 30 Days Leave

Bluebird Care; Greater London; Hybrid; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Expert training

30 days annual leave

Birthday day off

NVQ Level 5 training

EAP support (YuLife)

Job summary

Bluebird Care Westminster, Kensington & Chelsea is seeking a Customer Care Manager to lead the care team, drive qualification and training, and ensure high-quality, person-centred care for clients in their own homes. The role emphasizes leadership, collaboration with healthcare professionals, and ongoing development opportunities.

The position includes expert training, NVQ Level 5 training, and benefits such as 30 days of annual leave plus birthday day off, with DBS checks and flexible on-call

Qualifications

• A social care qualification (Level 3 or willingness to work toward it).
• Experience in domiciliary and social care management.
• Great leadership, communication, and organisation skills.
• Ability to work flexibly and manage on-call where needed (additional pay).

Responsibilities

• Support the Registered Manager with the efficient running of the care support team.
• Ensure safe, effective, high quality care that responds to each customer’s needs and preferences.
• Make sure our services respect customers’ choices and promote their dignity and privacy at all times.
• Support business growth by networking with health care professionals to create packages of care for vulnerable adults within their own homes.
• Care planning, risk assessments and ongoing reviews of current care package.
• Guiding and supporting Care Experts
• Work effectively with customers, their families and representatives, other social and health care professionals and managers and staff from Bluebird Care to deliver high quality care services.

Skills

Social care qualification

Care management experience

Leadership

Communication

Organisation

On-call flexibility

Education

Level 3 Social Care Qualification

Job description

Bluebird Care Westminster, Kensington & Chelsea is seeking a Customer Care Manager to lead the care team, drive qualification and training, and ensure high-quality, person-centred care for clients in their own homes. The role emphasizes leadership, collaboration with healthcare professionals, and ongoing development opportunities.

The position includes expert training, NVQ Level 5 training, and benefits such as 30 days of annual leave plus birthday day off, with DBS checks and flexible on-call