Care Manager

Comfort Care Services Limited; Greater London; On-site; GBP 60,000 - 90,000; Full time

Job summary

Comfort Care Services Limited in Hillingdon is seeking a dynamic Care Home Service Manager to lead our residential service. You will drive high standards of care, performance and compliance, coaching teams and ensuring excellence in person-centred support.

You will oversee day-to-day operations, prepare for CQC inspections, develop future leaders and maintain a positive, compliant culture across the service.

Qualifications

• Experience leading care home or similar health and social care service.
• Proven ability to drive quality, compliance and performance.
• Knowledge of CQC regulations and quality standards.

Responsibilities

• Oversee day-to-day operation of the service and ensure the highest standards of care and compliance.
• Coach and develop the team to achieve excellent standards and performance.
• Lead audits, quality improvement initiatives and inspections readiness (CQC).
• Develop future leaders and maintain a positive, engaged culture across the service.

Skills

Leadership

Team management

Quality assurance

Regulatory compliance

CQC knowledge

Audits

Communication

Job description

CARE HOME SERVICE MANAGER

Hillingdon | Full Time | Monday to Friday, 9am to 5pm

LEAD. INSPIRE. TRANSFORM CARE.

Are you an experienced Care Home Manager with the leadership skills, energy and passion to build high-performing teams and deliver outstanding care?

Comfort Care Services is seeking a dynamic and motivated Care Home Service Manager to lead one of our services in Hillingdon. This is an exciting opportunity for a strong people leader who can drive quality, develop teams and ensure exceptional outcomes for the individuals we support.

You will take ownership of the day-to-day operation of the service, ensuring the highest standards of care, compliance and performance while creating a positive and supportive culture where both staff and residents can thrive.

About the Role

As Service Manager, you will provide visible leadership across the service, coaching and developing your team to achieve excellent standards of care and compliance. You will be responsible for operational performance, staffing, safeguarding, quality assurance and maintaining full readiness for CQC inspections. Working closely with senior leadership, you will play a key role in improving service quality, developing future leaders and ensuring the home consistently delivers person-centred support.

About You

You will be an experienced manager from a health and social care background with a proven ability to lead teams, manage performance and drive positive change. A background supporting people with learning disabilities would be highly desirable, although applications are also welcomed from managers with experience in domiciliary care, residential care or mental health services. You will have strong working knowledge of CQC regulations and quality standards, with the confidence to lead audits, implement improvements and maintain compliance. Most importantly, you will be a motivational leader who can inspire, coach and support teams to achieve their full potential.

What We Are Looking For

You are a natural leader with excellent communication and relationship-building skills. You have experience managing services within the health and social care sector and understand how to balance quality care with commercial and operational performance. You are organised, proactive and passionate about providing outstanding support to vulnerable adults.

Working Hours

The role is generally Monday to Friday, 9am to 5pm, with flexibility required to meet the needs of the service.

Why Join Comfort Care Services?

This is an opportunity to join a growing organisation that is committed to delivering exceptional care and investing in its people. You will have the autonomy to lead your service, influence positive change and build a strong, engaged team while being supported by an experienced senior management team.

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