Care Lead

Connaught Care Collection; St. Neots; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Bank Holiday pay

On-site meals

Free uniform

DBS check

Annual pay reviews

Training & progression

Health checks

Pension plan

Life insurance

GP access

Counselling sessions

Life/Leadership coaching

YuLife rewards

Birthday leave

Salary sacrifice - extra leave

Job summary

Connaught Care is seeking a thoughtful, proactive Senior Lead to guide and support our care team on the floor, setting the tone, raising the bar, and ensuring every resident experiences the best of what Connaught Care has to offer.

This pivotal leadership role sits at the heart of one of the UK’s most ambitious luxury care providers, with six homes open and six more on the way, redefining later life as elegant, joyful, and purposeful.

Qualifications

• Previous experience in a senior care role (e.g., Team Leader or Senior Carer).
• Level 3 in Health & Social Care (Essential).
• Unrivalled attention to detail.

Responsibilities

• Lead daily care delivery on the floor, ensuring shifts run smoothly, safely, and with warmth.
• Coach and supervise care teams, promoting a positive, resident-focused culture.
• Act as the senior point of contact in the absence of more senior management.
• Assist with medication administration, handovers, documentation, and care planning.
• Identify concerns, elevate appropriately, and assist with problem-solving.

Skills

Leadership experience

Communication

Team coordination

Calm under pressure

Person-centred care

Education

Health & Social Care Level 3

Job description

Some people give care. You lead it—with purpose, presence, and a calm hand when it matters most.

We’re looking for a thoughtful, proactive Senior Lead to help guide and support our care team on the floor—setting the tone, raising the bar, and quietly ensuring every resident experiences the best of what Connaught Care has to offer.

This is more than a step up. It’s a pivotal leadership role at the heart of one of the UK’s most ambitious luxury care providers. With six stunning homes already open and six more on the way, Connaught Care is redefining what later life can look like—elegant, joyful, human, and filled with purpose.

What You’ll Be Doing:

Lead daily care delivery on the floor, ensuring every shift runs smoothly, safely, and with warmth

Support, coach and supervise care teams—role modelling best practice and promoting a positive, resident-focused culture

Act as the senior point of contact in the absence of more senior management

Assist with medication administration, handovers, documentation, and care planning

Identify concerns, elevate appropriately, and help problem-solve in the moment

Build strong relationships with residents and families, offering reassurance, dignity, and clear communication

Support staff performance and development through informal mentoring and feedback

What You’ll Bring:

Previous experience in a senior care role (such as Team Leader or Senior Carer)

Level 3 in Health & Social Care (Essential)

An unrivalled attention to detail

A calm, confident presence and a natural ability to lead by example

Passion for exceptional, person-centred care—especially for older adults and those living with dementia

Strong communication, time management, and team coordination skills

The ability to think clearly under pressure, and to bring others with you

Why Connaught?

We believe leadership isn’t about titles—it’s about behaviour, tone, and how you make people feel. That’s why our Senior Leads play such a vital role in our homes: they carry the culture, keep things steady, and make care feel human.

At Connaught, you’ll be supported by senior managers who know your name, a team who trusts your judgment, and a working environment that’s beautiful, uplifting, and built around you, not just the rota.

You’ll also have access to learning, development, and real career progression—because great leadership deserves to go places.

Benefits Include:

• Pay enhancements for Bank Holidays
• Free on-site meals
• Free uniform
• Free DBS check
• Annual Pay Reviews
• Continuous training and progression opportunities
• Annual Health Checks for all staff
• Salary sacrifice schemes including Pension, Childcare, Grocery, EV, and more.
• A personalised financial well-being platform
• Access to a 24/7 GP
• An enhanced EAP with up to 10 free counselling sessions
• Life insurance of up to 4X your salary
• Access to digital cognitive behaviour therapy
• Personalised Life and Leadership coaching
• YuLife rewards - get rewarded to meditate, do puzzles, and exercise
• An extra day of annual leave for birthdays
• The option to purchase up to five additional days of annual leave through our salary sacrifice scheme

....and more!

***All applicants must be able to demonstrate their right to live and work in the UK***

***We cannot sponsor***

Due to the nature of the role, this position is subject to an Enhanced Disclosure and Barring Service (DBS) check.

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Reference
connaughtcarecollectioncareers/TP/107/773