Care Improvement Partner

Sanctuary Group; Belmont; On-site; GBP 46,000 - 48,000; Full time

Benefits offered by this job

Health and wellbeing support

Company-paid life insurance

Parental leave arrangements

Annual leave and training

Flexible working options

Exclusive discounts

Cycle to Work

Salary sacrifice schemes

Job summary

Sanctuary Care is looking for a Care Improvement Partner to drive quality and regulatory compliance across England and Scotland. You will provide expert guidance on CQC/CI standards and action plans to ensure high care standards across our homes.

You will lead continuous improvement with residential and nursing teams, represent the quality and clinical function at events, and support effective use of systems and policies.

Qualifications

• Level 4 Diploma in Health and Social Care or equivalent as proof of continued professional development.
• Full, current driving license for national travel across England and Scotland.
• Proven leadership and management experience in care.
• Detailed understanding of regulatory compliance, care legislation and inspection regime.
• Experience of change management and/or managing challenged services.
• Proven ability to manage effective delivery of projects.
• Compassionate and clear leadership skills.
• Excellent communication skills including written and spoken English.
• Ability to interpret and analyse data from multiple complex systems.

Responsibilities

• Provide expertise, detailed understanding and practical guidance on regulatory compliance and inspection regimes.
• Ensure highest care standards through quality improvements, assessments and monitoring.
• Collaborate with colleagues across the business to ensure continuous improvements and high standards.
• Represent the quality and clinical team at internal and external events.
• Work with residential and nursing home colleagues to ensure effective use of systems and policies.
• Provide support to apply theoretical principles and training concepts; act as a role model.
• Maintain knowledge of care standards and internal policies; safeguard checks required.
• We can only accept applications from individuals with the right to work in the UK.
• All roles require safeguarding and pre-employment checks.

Skills

Leadership

Care experience

Regulatory compliance

Communication

Time management

Driving license

Data interpretation

Project delivery

Change management

Clinical guidance

Education

Level 4 Diploma in Health and Social Care

Job description

• Provide expertise, detailed understanding and practical guidance on regulatory compliance, care legislation and inspection regimes and action to ensure achievement of CQC (England) and CI (Scotland), legislative and organisational requirements and service delivery requirement
• Ensure the highest level of care standards are maintained at all times through quality improvements, assessments, monitoring throughout the business demonstrating learning and sharing best practice.
• Work collaboratively with colleagues from other departments across the business to ensure continuous improvements and high standards of care quality.
• To represent the quality and clinical team at internal and external events as and when required.
• Work with residential and nursing home colleagues to ensure the effective use of systems and processes including compliance with policies and procedure
• Provide support and guidance to ensure the effective practical application of theoretical principles and training concepts, acting as a role model for excellence in the delivery of care practices and standards.
• Maintain knowledge and expertise in care standards, regulatory compliance requirement and internal policy and procedures., We can only accept applications from individuals with the right to work in the UK.
• All roles require safeguarding and pre-employment checks, including criminal records and overseas police checks if needed; for more information, please get in touch.

Inclusion is one of our core values. We're committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.

Qualifications

• Level 4 Diploma in Health and Social Care or equivalent similar as proof of continued professional development
• Full, current driving license for national travel across England and Scotland
• Proven relevant leadership and management experience in the care sector
• Proven experience in care, in a residential environment
• Detailed understanding of regulatory compliance, care legislation and inspection regime
• Experience of change management and/or managing challenged services
• Proven ability to manage effective delivery of projects
• Compassionate and clear leadership skills
• Excellent communication skills including understanding of written and spoken English
• Able to interpret, analyse data from multiple complex systems
• Effective time management and diary planning.

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status., We believe care is more than a job - it's a calling, and we'd love you to be part of it. We're excited to welcome a Care Improvement Partner to our friendly team covering England and Scotland. And with sector leading results showing our colleagues highly recommend Sanctuary Care as a great place to work, you'll be joining a culture that supports you to thrive, grow and be recognised for the difference you make.

We're proudly Investors in People Gold accredited and not-for-profit, which means every penny we make goes straight back into our people and our homes. Whether you've already found your calling or you're still discovering it, we'll support you every step of the way. From your first day to your dream role, we’ll help you get there. When you join Sanctuary Care, you're joining an award-winning team where colleagues and residents truly matter. We're proud winners of the 2025 Nursing Times Award for Care of Older People and 2025 Care Home Awards Best for Training and Development and Outstanding larger care home group.

Salary: £45,736.60 per annum, rising to £48,157.20 per annum after 12 months of service, plus a car allowance of £8,445.03 per annum. 35 hours per week Care that changes lives - including yours.

Benefits

• Health and wellbeing support - including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling
• Company-paid life insurance
• Parental leave arrangements, paid volunteering days, and annual leave purchase scheme
• Company-funded training and ongoing career development opportunities
• Flexible working options and an inclusive culture where everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks
• Exclusive retail discounts, Cycle to Work, and salary sacrifice arrangements

Some rewards are subject to a qualifying period or other criteria - visit our website for more information. #ManagementSanc