Care Home Senior Support Worker

Kingsley Healthcare Group; Pennington; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Real Living Wage

Wellbeing at work

Job summary

Kingsley Healthcare Group is seeking a Senior Support Worker to join our care team, focused on delivering respectful, person-centred care for residents. You will recognise daily needs, supervise and appraise staff, and contribute to care planning while coaching support workers to maintain high standards.

Reports to: Home Manager/Deputy Manager/Nurse. You will work within a supportive, people-first environment that values compassion, teamwork and professional development.

Qualifications

• Previous experience in a senior care role.
• Strong communication and leadership skills.
• Good organisational skills and ability to prioritise workload.
• Ability to work effectively as part of a team.
• Empathetic and caring nature.

Responsibilities

• Maintain residents' personal care needs with dignity.
• Conduct formal supervisions and appraisals.
• Contribute to care planning and coaching care workers.
• Report to Home Manager/Deputy Manager/Nurse.

Skills

Senior care experience

Leadership

Communication

Teamwork

Empathy

Education

NVQ3 in Health & Social Care

Job description

About the company

At Kingsley Healthcare, we are more than just a care home group - we are a proud, family-run business driven by a passion to make a meaningful difference in people’s lives every single day. Our dedicated teams transform care into a calling, delivering excellence with compassion, integrity, and respect.

As the UK’s only large care home provider to achieve B Corp certification , we continue to lead the sector in responsible, values-driven care. In 2024 and again in 2025, we were honoured to be named Health Investor’s Residential Elderly Large Care Provider of the Year , a testament to our commitment to quality and innovation.

• We are also proud to be a Real Living Wage employer , ensuring that the dedication of our team members is valued and fairly rewarded.
• Our commitment to people-first values has earned us outstanding workplace recognition, including a 4.7 rating on Glassdoor, a 4.5 rating on Indeed, and the No.1 ranking in the UK for wellbeing at work (Indeed’s Better Work Awards 2023).

If you're passionate about delivering exceptional care and want to be part of a forward-thinking organisation that puts both its residents and people at the heart of everything it does, we’d love to hear from you.

About the role

As a Senior Support Worker, you will be working as part of the care team, recognise and facilitate the daily needs of residents, conduct formal supervisions and appraisals, as well as, contributing to care planning and coaching support workers. With an emphasis on high quality, the purpose of the role is to maintain the personal care needs of residents, respecting the dignity of the individual and promoting independence.

Reports to: Home Manager/Deputy Manager/Nurse

Skills and attributes

• Previous experience in a senior care role.
• Strong communication and leadership skills.
• Good organisational skills and ability to prioritise workload.
• Ability to work effectively as part of a team.
• Empathetic and caring nature.

Education and qualification

You will have, or be working towards, NVQ3 in Health & Social Care.

What will you gain?

You’ll have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You’ll have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step

We are an equal opportunities employer.