Care Home Senior Support Worker

Kingsley Healthcare Group; Great Yarmouth; On-site; GBP 24,000 - 28,000; Full time

Job summary

Kingsley Healthcare Group is seeking a Senior Support Worker to join our care team at one of our UK facilities. You will recognise and facilitate residents' daily needs, contribute to care planning, and coach junior staff to maintain high-quality care with dignity and independence.

We value compassionate leaders with strong communication, teamwork, and organisational skills, and we offer opportunities to develop professionally within a family-run, well-regarded employer focused on people-first

Qualifications

• NVQ3 in Health & Social Care (or equivalent) required.
• Experience in a senior care role.
• Excellent communication and leadership skills.

Responsibilities

• Recognise and facilitate residents' daily needs and wellbeing.
• Conduct formal supervisions and appraisals for staff.
• Contribute to care planning and coaching of support workers.
• Maintain high personal care standards and promote independence.

Skills

Senior care experience

Communication

Leadership

Organisational skills

Teamwork

Empathy

Education

NVQ3 in Health & Social Care

Job description

About the company

At Kingsley Healthcare, we are more than just a care home group - we are a proud, family-run business driven by a passion to make a meaningful difference in people’s lives every single day. Our dedicated teams transform care into a calling, delivering excellence with compassion, integrity, and respect.

As the UK’s only large care home provider to achieve B Corp certification , we continue to lead the sector in responsible, values-driven care. In 2024 and again in 2025, we were honoured to be named Health Investor’s Residential Elderly Large Care Provider of the Year , a testament to our commitment to quality and innovation.

For eight consecutive years, we’ve been recognised among the Top 20 Large UK Care Home Groups by carehome.co.uk , reflecting consistently high standards and resident satisfaction. We are also proud to be a Real Living Wage employer , ensuring that the dedication of our team members is valued and fairly rewarded.

Our commitment to people-first values has earned us outstanding workplace recognition, including a 4.7 rating on Glassdoor, a 4.5 rating on Indeed, and the No.1 ranking in the UK for wellbeing at work (Indeed’s Better Work Awards 2023).

If you're passionate about delivering exceptional care and want to be part of a forward-thinking organisation that puts both its residents and people at the heart of everything it does, we’d love to hear from you.

About the role

As a Senior Support Worker, you will be working as part of the care team, recognise and facilitate the daily needs of residents, conduct formal supervisions and appraisals, as well as, contributing to care planning and coaching support workers. With an emphasis on high quality, the purpose of the role is to maintain the personal care needs of residents, respecting the dignity of the individual and promoting independence.

Reports to:

Home Manager/Deputy Manager/Nurse

Skills and attributes

• Previous experience in a senior care role.
• Strong communication and leadership skills.
• Good organisational skills and ability to prioritise workload.
• Ability to work effectively as part of a team.
• Empathetic and caring nature.

Education and qualification

You will have, or be working towards, NVQ3 in Health & Social Care.

What will you gain?

You’ll have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You’ll have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step