Care Home Pathway Coordinator

Epsom and St Helier University Hospitals; Carshalton; On-site; GBP 32,000 - 42,000; Full time

Job summary

Epsom and St Helier University Hospitals is seeking a Care Home Pathway Coordinator to support discharge coordination from St Helier Hospital to care homes. You will work with the Transfer of Care Hub (TOCH) to manage the Red Bag journey and ensure timely, safe patient transfers.

The role focuses on improving patient flow, reducing DTOC, and avoiding unnecessary readmissions while coordinating with care homes and hospital teams across Sutton and South West London.

Qualifications

• Experience in care home discharge or hospital discharge coordination.
• Ability to liaise with multiple stakeholders including care homes and hospital teams.
• Strong focus on patient flow and timely discharges.

Responsibilities

• Coordinate all aspects of supported discharges and single point of discharge from St Helier Hospital to care homes.
• Work closely with the Transfer of Care Hub (TOCH) and other stakeholders to deliver the Hospital Transfer pathway.
• Ensure Red Bags are received in hospital and returned to care homes on discharge.
• Support reduction of delayed transfers of care (DTOC) and readmissions.

Job description

The Care Home Pathway Coordinator will be working within the At Home Team closely with the Transfer of Care Hub (TOCH) and will coordinate all aspects of supported discharges and the single point of discharge from St Helier Hospital to care homes.

The service is to ensure care home residents are not unnecessarily admitted to, or delayed in leaving, hospital to the detriment of their wellbeing and independence. The post holder will seek to improve patient flow, reduce delayed transfers of care (DTOC) and avoid unnecessary readmissions, LOS reduction and reduce 4-hour breach for care home residents.

We are looking for an enthusiastic individual to take up the role of Care Home Pathway Coordinator. The post holder will be based at the St Helier Hospital and will coordinate the activities related to the Red Bag journey for patients coming into the Hospital from care homes and ensure the Red Bags are received in the hospital and returned to the care homes on discharge of patients after hospital episode.

The post holder will work closely with all stakeholders to enable the successful delivery of the Hospital Transfer pathway and the Discharge Process for care home residents. The post holder will facilitate the use of the Transfer Pathway and Discharge activities to support safe and quality care to patients admitted from and to care homes., Sutton Health and Care is an innovative partnership of providers working across Sutton (GP Federation; Local Authority; Mental Health Trust and Acute Trust) to provide integrated services for the local community. As partners we have the exciting opportunity to put the shared vision for how health and care can be delivered into reality through the implementation of a service model for the provision of community services (adult and children) that truly integrates health and care, physical and mental health and primary and acute care.

At gesh we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.

St George's, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey.Our sites include St George's Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).

After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.